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CB Online Shopping Review of Silkygift Coorder
Silkygift Coorder

Silkygift Coorder review: Face masks with cat images 9

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Author of the review
8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On may 3, 2020, I ordered 2 face masks with cat images on them. That same date, $22.96 was taken from my bank account for payment to, "silkygift coorder". I have never received an e-mail to confirm this order or an order number. Tried calling the number I have on my bank statement for this company and when they answer via recording, it does not say the company name, just asks for your order number so you can check the status (#1) or modify or cancel your order (#2).

Update by Shadowna64
Jun 07, 2020 10:53 am EDT

Nancy & Lonnie, Contact your banks (or your payment method) and report Silkygift. I contacted my bank and they have given me a Temporary credit for the amount I spent on those masks and are investigating my transaction with Silkygift. Also, I still have not heard a word from Silkygift.

9 comments
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Gay Heppner
, US
Jun 10, 2020 7:35 pm EDT

I also ordered 4 masks on may 1st, it is june 10th, and I have not received my masks.. have sent several e-mails, they just keep saying they are in printing... lousy company... have not seen any more ads on fb for this company... good thing... will let people know, not to order...

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Janet Lipner
, US
Jun 09, 2020 4:39 pm EDT

I am experiencing the same problem as the people above. It must be another scam. The cat mask was so cute, but now I see it was a waste of money.

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Janet Lipner
, US
Jun 09, 2020 4:03 pm EDT

I have had the same experience as all the people above. It
was such a cute cat mask I couldn't resist, but now it is just a waste of money. Janet Lipner

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Linda Huffman
, US
Jun 07, 2020 8:47 pm EDT

I ordered 4 mask in March and never received them! Do not offer from this site!

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Lonnie Foland Powell
, US
Jun 07, 2020 11:05 am EDT

I went through my credit card because of Covid its taking a long time to get them to do anything. they keep telling me to go thru company first but they are not responding to me.

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Lonnie Foland Powell
, US
Jun 07, 2020 10:14 am EDT

I also have not received my order from April and they do not respond to my requests. They took my money as well.

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Nancy A. Jacoby
, US
Jun 02, 2020 12:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am getting very angry .. I want a response .. from your company about masks I paid for an have not received .. I do not have a confirmation number .. You were quick enough to take my money out.. I hope I do not see you add on facebook again .. I will let everyone know how hard it is to get a response to a problem .. Nancy A . Jacoby. I have ordered from other sites online and had no problem except from silkygift..

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Author of the review
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Shadowna64
, US
Jun 02, 2020 6:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Nancy A. Jacoby, I too am waiting for some kind of reply/response/refund or merchandise from "Silkygift Coorder" (as listed on my bank statement). We may have to contact our banks to get our money returned. IF I should hear anything from "Silkygift Coorder", I will be sure to contact you on this thread. Good Luck & Stay Safe.

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Nancy A. Jacoby
, US
Jun 02, 2020 12:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been attempting to get help .. I get an answer with secure site.. I am not paying to resolve me issue .. Nancy A Jacoby email nancyajacoby@gmail.com purchased 2 masks for 12.98 on two separate times April 30th 2020 and May 1st 2020 .. I will like to resolve this issue without paying further money

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Nancy A. Jacoby
, US
Jun 02, 2020 11:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My name is Nancy A. Jacoby, I made two purchases online for masks one on the April 30th 2020 money for that purchase on was taken out on May 1st 2020 Second mask was ordered on May 1st 2020 and money taken from my account on May 2nd 2020 . I have not received either mask. One mask for of cats the other an Irish rainbow. My bank suggested I connect you first to try and resolve the matter. Nancy A Jacoby .. I live at 14B Meetinghouse Lane, Hanson, Ma. 02341 . My bank is Rockland Federal Credit Union.. Bank is located on Union Street Rockland Ma. Each mask 12.98 cents. I would like what I ordered or money replaced.. I would to resolve this matter. I look forward to hearing from you.. Nancy A . Jacoby email address nancyajacoby@gmail.com

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