Silhouette America’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of crafters are dissatisfied with their cutting machines and accessories.
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Run away as fast as you can!!!
I have been a Silhouette Cameo user since their first Cameo machine in 2011. I loved everything about it - then - around 2 years ago - something happened and everything went to crap. They "updated" the web site and now it is nearly impossible to work with. I had nearly 17,000 designs before things went south and now I can access maybe 200 of them. Forget trying to sync my account - it will not happen. I have to turn off my Internet in order to use the software because it slows everything down - it totally uses up any hardware resources available. You can forget trying to get any support with any of it. It's been months and I finally got a response from customer support. They told me to go through the "Fixes" they have listed on the website for the syncing issues. I've already done those - multiple times - that is why I asked for help. So, it has been a while longer and still no help. I was planning on a machine upgrade - I am still running the original Cameo - and this debacle and unprofessional handling of said debacle - has cemented my decision. I don't know what machine I will get next. Darn tootin' it will not be a Silhouette America product!
Recommendation: RUN AWAY AS FAST AS YOU CAN!!!
Is Silhouette America Legit?
Silhouette America earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
Silhouetteamerica.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Silhouetteamerica.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Silhouetteamerica.com you are considering visiting, which is associated with Silhouette America, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Silhouette America website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Silhouetteamerica.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Silhouette America Contacts
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Silhouette America phone numbers+1 (801) 983-8937+1 (801) 983-8937Click up if you have successfully reached Silhouette America by calling +1 (801) 983-8937 phone number 0 0 users reported that they have successfully reached Silhouette America by calling +1 (801) 983-8937 phone number Click down if you have unsuccessfully reached Silhouette America by calling +1 (801) 983-8937 phone number 0 0 users reported that they have UNsuccessfully reached Silhouette America by calling +1 (801) 983-8937 phone number
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Silhouette America emailsmedia@silhouetteamerica.com99%Confidence score: 99%Communicationsales@silhouetteamerica.com98%Confidence score: 98%Salesfeedback_software@silhouetteamerica.com98%Confidence score: 98%Supporteducation@silhouetteamerica.com97%Confidence score: 97%artist@silhouetteamerica.com95%Confidence score: 95%
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Silhouette America social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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