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Shop & Shipshipping time

Is it possible that a shipment is taking almost 20 days just to be shipped from NY !! Submitting many many inquiries without any reply! The only reply that I am getting was it will be transferred to the team responsible with no action! For your information other shipments arrived after this one and were delivered before it!!
Today and finally I noticed that it reached my country! I WILL NEVER EVER use shop&ship again this all happened and I don't know why am I a Flex customer shipping costs are the same and no special treatment!
What a shame!

Da
Oct 03, 2019

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