Shipstation review: Stay away from shipstation

Frankly, 1 * is too high for this deceptive business. It deserves negative *. From my experience, shipstation employs a Conscious well orchestra unethical practice to trap and force subscriptions. User is unable to cancel only admin user has the cancellation option; No one answers support phone line, chat is answered by a bot. Awaiting for an agent is long and the bot appears to encourage not to wait by informing that a case would be created and support will follow up with email. In my case, they waited 2 days till after the subscrition charge took place to cancel. Instead of appologizing for their tardiness of action and refund the charge, they leave the subscription active. Multiple follow up emails with screen shot proof exchange with the support failed for them to take the responsibility. They insists the charge is irreversible.
I had to dispute (successfully) this unauthrized charge via credit company. I still have to deal with the refund of the remaining balance on my account. I only purchased 1 single USPS label for a couple bucks less than purchasing directly on USPS, ended up way more costly consider the time/effort spent dealing with the sh**t.