ShelHealth
reviews and complaints

I ordered 24 bottles of Dessert Pepper Pinto Bean Dip because we like it so much and it has become now impossible to find (can't figure out why Desert Pepper decided to quit making it). ShelHealth sent me 24 bottles of Dessert Pepper Bean Cheese Dip instead. My wife and I can't stand the taste, and we couldn't find even one taker after we took some for tasting to a large gathering of friends. ShelHealth has not responded to any of my many phone calls or emails. And, they continue to send me advertisements for the Pinto Bean Dip!

Shelhealth is not the place to go if you want your products to arrive in good condition. I recently ordered six packages of instant pudding for $1.98 each, which was a bit pricey, but I really needed it. However, when the package arrived, I was extremely disappointed. The packaging was just a flimsy cardboard envelope that looked like it had been through a warzone. The boxes of pudding were completely destroyed, and the contents were spilling out everywhere. It was a complete mess!

I was so frustrated with the lack of care that went into packing my order. It was obvious that no one took the time to make sure that my products would arrive safely. I mean, come on, it's just pudding! How hard can it be to pack it properly?

I would never shop at Shelhealth again after this experience. It's just not worth the hassle and frustration. If you want to avoid the headache of dealing with damaged products, I suggest you shop elsewhere. Save yourself the trouble and find a company that actually cares about their customers and the products they sell.

I wouldn't recommend purchasing anything from ShelHealth. It's like throwing your money away. They send out expired, moldy, and faulty products. If you try to return them or ask for a refund, you'll be given the runaround and waste your time. Don't bother buying anything from them. Instead, go directly to the manufacturer and purchase from them. ShelHealth is a scam company that doesn't produce anything.

I recently bought some Paesana spaghetti sauces from ShelHealth for $130. I was really excited to try them out because I couldn't find them anywhere in Wisconsin. Unfortunately, when the package arrived, I found that three of the 35 lbs glass jars were ruined in shipping. I don't think it was the shipper's fault though, because the jars were packed in a large, light duty cardboard box.

I reached out to ShelHealth via text to see if I could get a refund or replacement for the damaged jars. I even sent them photos to prove the damage. Unfortunately, I didn't get a response from them and I had to wash all the other jars before I could even bring them into my house.

I paid $35 for shipping, which I think is a bit steep. Overall, I don't think ShelHealth is a very trustworthy company. I'm giving them three stars for shipping because only about 66% of the jars arrived intact. I hope they can improve their packaging and customer service in the future.

Sincerely,
Jim Shander

ShelHealth is a company that I would not recommend to anyone. I had a terrible experience with them when I received damaged products due to poor packaging with no insulation. I tried to contact their customer service, but it took forever to get a response from them. When they finally did respond, they offered me only 15% of my purchase price back as a refund. I was not satisfied with this offer, but they tried to pass the blame onto the carrier and told me to contact them instead. This was not fair because the carrier was not to blame whatsoever. It has been over a month now, and I still haven't heard back from them.

I am extremely disappointed with ShelHealth. They have not refunded my in-edible purchase, and they have not even offered a replacement. This is unacceptable. I would advise anyone to stay away from this company. Their customer service is terrible, and they do not take responsibility for their mistakes.

I recently ordered some cookies from ShelHealth and was disappointed with the packaging. The cookies arrived with minimal bubble wrap, which did not provide enough protection during shipping. As a result, the cookies were broken when they arrived. I reached out to the company to request a return or replacement, but was informed that they did not offer these options.

While the company tried to shift the blame onto the delivery service, I believe that their packaging and shipping department should take responsibility for the poor packaging. The product was clearly fragile and required more bubble wrap to ensure safe delivery. It was disappointing to see that the company did not take any accountability for the issue.

I spent over $30 on this order and unfortunately, it was a waste of money. I would caution others to stay away from ordering anything from ShelHealth until they improve their packaging and customer service. It's important for companies to take responsibility for their mistakes and provide solutions to their customers.

I had a really bad experience with ShelHealth. I ordered some Dark Chocolate from them for $41 during the summer. Unfortunately, they didn't ship it properly and just shoved it in a bag, which caused it to melt. I was really disappointed and contacted them three times before they finally responded. Their response was really poor and they just asked me to send them a picture. I took a picture of the melted chocolate and sent it to them, but it took several more emails and even a case opened by PayPal before they finally offered to refund me for the two bags of melted chocolate that I had to throw away. I would definitely recommend that you stay away from these guys. They're total losers and don't know how to ship things properly.

I gotta say, I'm pretty disappointed with my experience with ShelHealth. I ordered some pumpkin spice coffee k-cup 12 packs, and paid extra for priority mail so I could get it in 2 days. But it's been 11 days now and my order still hasn't even shipped! And to make matters worse, they charged me right away through PayPal. I sent them an email asking for either a refund or for them to finally ship my order, but all they did was blame the delay on COVID. I mean, come on, that excuse is getting old at this point.

I'm not the only one who's had a bad experience with ShelHealth either. I've seen plenty of other negative reviews online, and I wish I had seen them before I placed my order. It's just not worth the hassle and frustration to deal with a company that can't even fulfill their orders in a timely manner.

So if you're thinking about ordering from ShelHealth, I'd recommend you think twice. There are plenty of other online retailers out there that can actually deliver on their promises. Don't waste your time and money on these guys.

I gotta say, I'm not one to complain, but I gotta warn y'all about my experience with ShelHealth. I've ordered from them three times now, and every time it's taken forever for my stuff to arrive. But this last time really took the cake. I ordered a gift for my mom on December 4th, and I kept getting emails saying the product was "Being prepared!" and "Ready to go!" But then, on December 19th, I got an email saying the product was out of stock. What the heck, man? And of course, the phone number on their site doesn't even work, and they never answered my emails. So I messaged them on Facebook, and the person who responded just straight up canceled my order without even asking me first. They said they were understaffed, but what does that have to do with not having the product in stock? It's just bad service, you know? They don't communicate well with their customers, and they're not transparent about what's going on. So yeah, I wouldn't recommend ShelHealth to anyone.

So, I recently ordered 2 black diamond crepe myrtle mystic magenta trees from ShelHealth. Unfortunately, when I received them, one of the major limbs of one of the trees was 66% severed. I immediately sent a picture of the damaged tree to ShelHealth and they sent me the return paperwork to return it to Sam's club who sells them for $15 less. I was not happy about this as it felt like extortion to me. I mean, they should sell their own products, right?

Anyway, I returned the damaged tree to Sam's club and they received it back on 4/14. However, it's been 8 days since then and ShelHealth has yet to return my money. When I called their number, all I got was a recording telling me to email them. This is clearly confrontation avoidance and it's not acceptable. ShelHealth is a crappy company on a good day and they don't even have the balls to address their dysfunctional issues. They really need to man up their organization or roll the heck out.

If I don't have any type of contact or refund by 4/25, I will be pursuing this with the Better Business Bureau. It's just not right to treat customers this way. I hope ShelHealth can get their act together and start providing better service to their customers.

I gotta say, I was pretty disappointed with my experience with ShelHealth. I mean, I had to give them one star just to move forward with this review, but honestly, they don't even deserve that. The customer service was just terrible. And let me tell you, this is a business that ships food, so you'd think they'd know how to package things with care, right? Well, apparently not.

I ordered some cookies for my daughter's wedding, and when they arrived, they were completely smashed. And I'm not talking about just a little bit of damage here and there. I'm talking about these cookies being completely destroyed. And the crazy thing is, the box they came in wasn't even damaged. So what gives?

Now, I've mailed cake-like cookies from New York to New Mexico before, and with a little bit of care in packing, they always arrive in beautiful condition. But these cookies from ShelHealth? Forget about it. It was obvious that they tried to cram all eight boxes of cookies into one box that was way too small for the shipment. And that just destroyed the cookies before they even had a chance to be shipped. And when I complained about it, they just referred me to their shipping policy and told me to file a complaint with the shipping company. Like, seriously? You're not going to take any responsibility for this?

And get this: they actually told me that the cookies were still edible, so they didn't take any responsibility for their condition. Are you kidding me? I might as well have just set my money on fire instead of ordering from this place. They clearly don't care about the quality of their products or the satisfaction of their customers. And they shouldn't be blaming the shipping company for their own issues.

Oh, and let me tell you about the plastic containers these cookies come in. They're like little plastic bubbles that surround each individual cookie, keeping them separated from each other. But as you can see in the photos I took, many of the cookie tops were smashed. And that's because the packer used the "give" in the plastic packaging to smash down the containers and close the shipping box. It's just ridiculous.

And to top it all off, I never received any communication that my order was shipped, and I didn't get any tracking data either. So I was completely in the dark about when my order was going to arrive.

Honestly, I'm just really disappointed that I didn't look into reviews before placing my order. Because if I had, I would have seen that there are so many other people out there with similar poor experiences when it comes to shipping food items and the lack of care in packaging. So save yourself the trouble and don't order from ShelHealth.

So, I bought these tops from ShelHealth in plum color, but when I got them, they were black. I was pretty bummed out about it, but I figured it wouldn't be a big deal to exchange them or get a refund. Boy, was I wrong! I waited for 2 months to hear back from them, and when I finally did, they told me that they couldn't do anything for me. No exchange, no refund, nothing. I was so frustrated and angry with their customer service. It was just terrible. I mean, how hard is it to get an order right and then fix it when it's wrong? Apparently, it's too hard for ShelHealth. I wouldn't recommend this company to anyone. They're just not worth the hassle.

So, I ordered something from ShelHealth like 2 weeks ago and I'm still waiting for it. Ain't nobody got time for that! I tried emailing them and hitting up their chat, but no response. And get this, they don't even have a phone number listed. What kind of company is this? I'm not feeling too good about this whole situation.

So, I gotta say, I'm pretty disappointed with my experience with ShelHealth. I put in an order and paid for it a whole 3 weeks ago, and I still haven't heard anything back from them. I've tried emailing them 4 times, calling them a whopping 10 times, and even left a bunch of messages on their Facebook page, but I haven't gotten a single response. I mean, come on, guys, what gives?

I'm not even asking for anything complicated here - I just want to know what the status of my order is. But apparently that's too much to ask for. I'm starting to wonder if I'll ever get my stuff, or if I just threw my money away for nothing.

Honestly, I'm not sure what to do at this point. I don't want to cancel my order, because I really need the stuff I ordered. But I also don't want to keep waiting forever, either. It's frustrating, to say the least.

Overall, I'm pretty disappointed with ShelHealth. I was really hoping for better customer service than this. If they can't even respond to a simple order status request, I'm not sure I trust them to actually deliver my order at all.

ShelHealth is a company that I had a really bad experience with. I ordered some items from their website, but unfortunately, the shipment never arrived. I was really disappointed and frustrated with this situation. I tried to contact them several times by e-mail, but they never even bothered to answer me. It was really frustrating because I needed those items urgently.

In my opinion, ShelHealth is one of the most dishonest companies I've ever bought items from online. They are licensed thieves who take people's money without delivering the products they promised. I would not recommend this company to anyone.

Overall, my experience with ShelHealth was really disappointing. I would advise anyone who is considering buying from them to think twice before doing so. There are many other online retailers out there who are more reliable and trustworthy. Don't waste your time and money on a company like ShelHealth.

I gotta say, I'm pretty disappointed with my experience with ShelHealth. I placed an order three weeks ago and I still haven't received anything. I've sent multiple emails asking for an update, but I haven't gotten a single response. It's frustrating because I was really looking forward to trying out their products, but now I'm starting to think it's not even worth it.

Honestly, I don't know what's going on with this company. It seems like they're run by a bunch of people who don't know what they're doing. I mean, how hard is it to respond to an email? And why is it taking so long for my order to arrive? It's just not a good look.

At this point, I would not recommend ordering anything from ShelHealth. It's just not worth the hassle. I'm even considering disputing the charge on my credit card because I feel like I've been ripped off. It's a shame because I really wanted to support this company, but they've let me down big time.

Overall, I think it's time for ShelHealth to reevaluate their business practices. They need to be more responsive to their customers and figure out a way to get orders out in a timely manner. Until then, I'll be taking my business elsewhere.

So, I ordered some Belgian chocolate cookies from ShelHealth and I gotta say, I was pretty disappointed. When they arrived, they were all stuck together in one big clump. I tried reaching out to them to see if they could do anything about it, but I never got a response. Honestly, I'd recommend saving your money and buying from a more reliable source, like a brick and mortar store. It's just not worth the risk of dealing with a third party who's operating out of their apartment. Lesson learned, I guess.

I gotta say, I was pretty disappointed with my experience with ShelHealth. I mean, I wish I had checked out their ratings before I ordered from them, because they were pretty bad. But hey, you live and you learn, right?

Anyway, I ordered some cookies from them and when they arrived, they were all broken up into pieces. I mean, come on, ShelHealth, what gives? Were you too lazy or too cheap to wrap them up properly? And to top it all off, the bubble wrap they did use was just thrown on top of everything, not even covering anything. It was ridiculous, to say the least.

I don't think I'll be ordering from ShelHealth again anytime soon. I mean, if they can't even get something as simple as packaging right, how can I trust them with anything else? So yeah, I'd say steer clear of this one, folks.

So, I ordered three things from ShelHealth, but they only sent me two. I've been trying to get in touch with them for six weeks now, but they haven't responded to me at all. I'm pretty upset about it, and I've seen a lot of other people saying that this company is no good. Some folks are even calling them thieves! I just want my stuff or my money back, you know? It's not cool to take people's money and not give them what they paid for.

I gotta say, I'm pretty disappointed with my experience with ShelHealth. I ordered some stuff from them and when it arrived, it was all messed up thanks to UPS. So, I tried to get in touch with ShelHealth to get a refund or a replacement, but it's been almost two weeks and I haven't heard anything back from them. I've sent a bunch of emails and tried calling, but no luck. It's frustrating because I really needed that stuff and now I'm out of luck. I hope they get their act together soon because this is not a good look for them.

So, I was trying to buy some stuff from ShelHealth, but it didn't go as planned. I didn't get my order, and when I reached out to them, they told me to talk to the shipper. But when I talked to the shipper, they said I had to talk to ShelHealth. It was a real mess. And when I tried to talk to ShelHealth again, they just ignored me. I was pretty disappointed. I mean, if you're gonna sell stuff online, you gotta be able to handle customer service, right? So, I wouldn't recommend buying from ShelHealth. Look for another place to buy your stuff.