ShelHealth’s earns a 1.0-star rating from 1 reviews and 10 complaints, showing that the majority of customers are dissatisfied with health products.
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Bean Dip is not Bean-Cheese Dip
I ordered 24 bottles of Dessert Pepper Pinto Bean Dip because we like it so much and it has become now impossible to find (can't figure out why Desert Pepper decided to quit making it). ShelHealth sent me 24 bottles of Dessert Pepper Bean Cheese Dip instead. My wife and I can't stand the taste, and we couldn't find even one taker after we took some for tasting to a large gathering of friends. ShelHealth has not responded to any of my many phone calls or emails. And, they continue to send me advertisements for the Pinto Bean Dip!
Recommendation: Unscrupulous company- I recommend staying away from them.
ShelHealth Complaints 10
ShelHealth Review: Terrible Customer Service and Wrong Order
So, I bought these tops from ShelHealth in plum color, but when I got them, they were black. I was pretty bummed out about it, but I figured it wouldn't be a big deal to exchange them or get a refund. Boy, was I wrong! I waited for 2 months to hear back from them, and when I finally did, they told me that they couldn't do anything for me. No exchange, no refund, nothing. I was so frustrated and angry with their customer service. It was just terrible. I mean, how hard is it to get an order right and then fix it when it's wrong? Apparently, it's too hard for ShelHealth. I wouldn't recommend this company to anyone. They're just not worth the hassle.
Disappointing Experience with ShelHealth: Delayed Delivery and Poor Customer Service
So, I ordered something from ShelHealth like 2 weeks ago and I'm still waiting for it. Ain't nobody got time for that! I tried emailing them and hitting up their chat, but no response. And get this, they don't even have a phone number listed. What kind of company is this? I'm not feeling too good about this whole situation.
Disappointing Customer Service Experience with ShelHealth: No Response for 3 Weeks
So, I gotta say, I'm pretty disappointed with my experience with ShelHealth. I put in an order and paid for it a whole 3 weeks ago, and I still haven't heard anything back from them. I've tried emailing them 4 times, calling them a whopping 10 times, and even left a bunch of messages on their Facebook page, but I haven't gotten a single response. I mean, come on, guys, what gives?
I'm not even asking for anything complicated here - I just want to know what the status of my order is. But apparently that's too much to ask for. I'm starting to wonder if I'll ever get my stuff, or if I just threw my money away for nothing.
Honestly, I'm not sure what to do at this point. I don't want to cancel my order, because I really need the stuff I ordered. But I also don't want to keep waiting forever, either. It's frustrating, to say the least.
Overall, I'm pretty disappointed with ShelHealth. I was really hoping for better customer service than this. If they can't even respond to a simple order status request, I'm not sure I trust them to actually deliver my order at all.
Is ShelHealth Legit?
ShelHealth earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of ShelHealth's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Shelhealth.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Shelhealth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Shelhealth.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While ShelHealth has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Shelhealth.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The shelhealth.com may offer a niche product or service that is only of interest to a smaller audience.
- ShelHealth has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
- We conducted a search on social media and found several negative reviews related to ShelHealth. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ShelHealth Review: Dishonest Company with Terrible Customer Service
ShelHealth is a company that I had a really bad experience with. I ordered some items from their website, but unfortunately, the shipment never arrived. I was really disappointed and frustrated with this situation. I tried to contact them several times by e-mail, but they never even bothered to answer me. It was really frustrating because I needed those items urgently.
In my opinion, ShelHealth is one of the most dishonest companies I've ever bought items from online. They are licensed thieves who take people's money without delivering the products they promised. I would not recommend this company to anyone.
Overall, my experience with ShelHealth was really disappointing. I would advise anyone who is considering buying from them to think twice before doing so. There are many other online retailers out there who are more reliable and trustworthy. Don't waste your time and money on a company like ShelHealth.
Disappointing Experience with ShelHealth: Delayed Order and Poor Customer Service
I gotta say, I'm pretty disappointed with my experience with ShelHealth. I placed an order three weeks ago and I still haven't received anything. I've sent multiple emails asking for an update, but I haven't gotten a single response. It's frustrating because I was really looking forward to trying out their products, but now I'm starting to think it's not even worth it.
Honestly, I don't know what's going on with this company. It seems like they're run by a bunch of people who don't know what they're doing. I mean, how hard is it to respond to an email? And why is it taking so long for my order to arrive? It's just not a good look.
At this point, I would not recommend ordering anything from ShelHealth. It's just not worth the hassle. I'm even considering disputing the charge on my credit card because I feel like I've been ripped off. It's a shame because I really wanted to support this company, but they've let me down big time.
Overall, I think it's time for ShelHealth to reevaluate their business practices. They need to be more responsive to their customers and figure out a way to get orders out in a timely manner. Until then, I'll be taking my business elsewhere.
Disappointing Experience with ShelHealth's Belgian Chocolate Cookies
So, I ordered some Belgian chocolate cookies from ShelHealth and I gotta say, I was pretty disappointed. When they arrived, they were all stuck together in one big clump. I tried reaching out to them to see if they could do anything about it, but I never got a response. Honestly, I'd recommend saving your money and buying from a more reliable source, like a brick and mortar store. It's just not worth the risk of dealing with a third party who's operating out of their apartment. Lesson learned, I guess.
Disappointing Experience with ShelHealth: Broken Cookies and Poor Packaging
I gotta say, I was pretty disappointed with my experience with ShelHealth. I mean, I wish I had checked out their ratings before I ordered from them, because they were pretty bad. But hey, you live and you learn, right?
Anyway, I ordered some cookies from them and when they arrived, they were all broken up into pieces. I mean, come on, ShelHealth, what gives? Were you too lazy or too cheap to wrap them up properly? And to top it all off, the bubble wrap they did use was just thrown on top of everything, not even covering anything. It was ridiculous, to say the least.
I don't think I'll be ordering from ShelHealth again anytime soon. I mean, if they can't even get something as simple as packaging right, how can I trust them with anything else? So yeah, I'd say steer clear of this one, folks.
ShelHealth Review: Missing Item and No Response for 6 Weeks
So, I ordered three things from ShelHealth, but they only sent me two. I've been trying to get in touch with them for six weeks now, but they haven't responded to me at all. I'm pretty upset about it, and I've seen a lot of other people saying that this company is no good. Some folks are even calling them thieves! I just want my stuff or my money back, you know? It's not cool to take people's money and not give them what they paid for.
Disappointing Experience with ShelHealth: No Response for Refund/Replacement
I gotta say, I'm pretty disappointed with my experience with ShelHealth. I ordered some stuff from them and when it arrived, it was all messed up thanks to UPS. So, I tried to get in touch with ShelHealth to get a refund or a replacement, but it's been almost two weeks and I haven't heard anything back from them. I've sent a bunch of emails and tried calling, but no luck. It's frustrating because I really needed that stuff and now I'm out of luck. I hope they get their act together soon because this is not a good look for them.
Disappointing Customer Service Experience with ShelHealth
So, I was trying to buy some stuff from ShelHealth, but it didn't go as planned. I didn't get my order, and when I reached out to them, they told me to talk to the shipper. But when I talked to the shipper, they said I had to talk to ShelHealth. It was a real mess. And when I tried to talk to ShelHealth again, they just ignored me. I was pretty disappointed. I mean, if you're gonna sell stuff online, you gotta be able to handle customer service, right? So, I wouldn't recommend buying from ShelHealth. Look for another place to buy your stuff.
Overview of ShelHealth complaint handling
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ShelHealth Contacts
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ShelHealth phone numbers+1 (305) 979-3156+1 (305) 979-3156Click up if you have successfully reached ShelHealth by calling +1 (305) 979-3156 phone number 0 0 users reported that they have successfully reached ShelHealth by calling +1 (305) 979-3156 phone number Click down if you have unsuccessfully reached ShelHealth by calling +1 (305) 979-3156 phone number 0 0 users reported that they have UNsuccessfully reached ShelHealth by calling +1 (305) 979-3156 phone number
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ShelHealth social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025




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Hope this helps. I found the pinto bean dip. It was hard to find.
https://www.allgourmetfood.com/grndr113225-desert-pepper-khfm00156539-16-oz-pinto-bean-dip
https://www.allgourmetfood.com/grndr113225-desert-pepper-khfm00156539-16-oz-pinto-bean-dip