Worst Ordering App
It took me 3 tries to figure out how to add just a credit card. That’s not even an option under pay. I had to buy a gift card and long and behold it finally asked my for my card info. After purchasing the gift card and trying to place an order it keeps telling me an unknown error has occurred. So now I have a Sheetz gift card I cannot use.
Sheetz you just lost my business this morning over a malfunctioning app, with bad user friendliness. I’ve got 4 kids in the car with me, all I wanted was to order a coffee for curbside on my way to the park. I am not taking 4 kids in to do that. I was already on the fence about Sheetz. Now my mind is made up.
The complaint has been investigated and resolved to the customer’s satisfaction.
App doesn’t work
I added a credit card to my account. Tried to load $25 on a gift card. No bueno. Tried to place an order for lunch and the change payment method button doesn’t work. When I hit submit order nothing happens. Got it again and it says I’ve ordered too many times. This thing had better not charge my card because it didn’t work and I did not get any email confirmations. Oh well time to find somewhere else to eat today!
5/22 Update: Tech support hasn’t been able to help and won’t return my email. I sent them a video of the problem as well. Phone support told me to clear my cache. Their instructions were not close to what the iPhone menu is. Still no help.
The complaint has been investigated and resolved to the customer’s satisfaction.





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