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Serveco International

Serveco International review: Scam

K
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11:03 am EST
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Extremely disappointed with ServeCo. Despite paying for a protection plan, they denied my claim for damage caused by my cat within 24 hours, falsely citing exclusions for 'repeated use.' This damage happened in a single day, not over time, yet they refused to honor the coverage. Their terms seem intentionally vague and designed to avoid fulfilling legitimate claims. I won’t trust this company with future purchases or protection plans.

Jan 31, 2025 11:27 am EST
Serveco International customer support contacts
Phone numbers
Address

19 Smiley Ingram Rd SE, Cartersville, GA, 30121, US

Website
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We value customer feedback to best understand ways that we can achieve our goals to exceed their expectations. The fact that your input reflected a less than exceptional experience is regrettable and undermines our internal initiatives. We want to express our sincere apologies for any inconvenience or frustration this may have caused you.

We do not take for granted the trust you placed in ServeCo when you invested in your service contract. I want to assure you that we take your concerns seriously and are committed to creating a resolution that not only addresses the issues you've encountered but also restores your confidence in our services.

If you would provide an opportunity to share your perspective, our claim resolution department would like to initiate that conversation. We look forward to your feedback and hope to deliver a more desirable experience for you.

Provide any type of contact information will be helpful as it will allow us to locate your service request, and we can look into the service request in more detail.
Jan 31, 2025 11:31 am EST
Serveco International customer support contacts
Phone numbers
Address

19 Smiley Ingram Rd SE, Cartersville, GA, 30121, US

Website
File a complaint Write a review
We value customer feedback to best understand ways that we can achieve our goals to exceed their expectations. The fact that your input reflected a less than exceptional experience is regrettable and undermines our internal initiatives. We want to express our sincere apologies for any inconvenience or frustration this may have caused you.

We do not take for granted the trust you placed in ServeCo when you invested in your service contract. I want to assure you that we take your concerns seriously and are committed to creating a resolution that not only addresses the issues you've encountered but also restores your confidence in our services.

If you would provide an opportunity to share your perspective, our claim resolution department would like to initiate that conversation. We look forward to your feedback and hope to deliver a more desirable experience for you.

If you can provide any type of contact information it will allow us to be able to locate your service request and review it in detail.
Update by Kostia

I have already submitted a service request escalation with ServeCo. My request number is 561297.

Update by Kostia

Today, I received a call from their manager, who informed me that they will not provide any proof of their decision. She also stated that the denial was made by their customer support team, contradicting their previous claim that it was decided by an expert. Isn't this ridiculous? Additionally, they refused to send me any further correspondence and advised me to seek a detailed explanation through the court—which I fully intend to do.
Stay away from them! They are completely unreliable and dishonest.

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  1. Serveco International Contacts

  2. Serveco International phone numbers
    +1 (888) 818-3229
    +1 (888) 818-3229
    Click up if you have successfully reached Serveco International by calling +1 (888) 818-3229 phone number 0 0 users reported that they have successfully reached Serveco International by calling +1 (888) 818-3229 phone number Click down if you have unsuccessfully reached Serveco International by calling +1 (888) 818-3229 phone number 0 0 users reported that they have UNsuccessfully reached Serveco International by calling +1 (888) 818-3229 phone number
  3. Serveco International emails
  4. Serveco International address
    19 Smiley Ingram Rd SE, Cartersville, Georgia, 30121, United States
  5. Serveco International social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 13, 2025
  7. View all Serveco International contacts