Menu
Register
Write a review File a complaint
Serveco International

Serveco International review: Total protection plan

C
Author of the review
12:36 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased a Servco Total protection plan from Lazyboy for an expensive couch. ServeCo is a fricken scam of a company. Lazyboy should be sued for selling such a crappy and worthless service. My furniture broke from failed manufacturing. The metal in the leg extenders was faulty and bent. Servco put me thru a big hassle repeatedly asking for "more pictures of the affected area" and finally denied my case citing "Items not covered". WTF is a total protection plan for if it doesn't totally protect? They wouldnt even fix the staples that are now stabbing hazards from the material coming out from the leg rest. Also, the stuffing has gone remarkably flat very fast. They wont add more stuffing. The left seat is buckling from basic use and they wont fix that. If you're reading this and you're offered a full warranty total protection plan from anyone representing Servco, turn tail and run hard and far away. You will be out the hundreds of dollars for a completly worthless plan and be very upset at the company who sold you such crap. Guess i can't even get good durable furniture at lazyboy. I still have 2 years on my warranty.

Claimed loss: $500

Desired outcome: I would like an apology and refund.

Confidential Information Hidden: This section contains confidential information visible to verified Serveco International representatives only. If you are affiliated with Serveco International, please claim your business to access these details.

View 0 more photos

More Serveco International reviews & complaints

Serveco International - furniture warranty listed covered item item #7 cracking and peeling 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment
  1. Serveco International Contacts

  2. Serveco International phone numbers
    +1 (888) 818-3229
    +1 (888) 818-3229
    Click up if you have successfully reached Serveco International by calling +1 (888) 818-3229 phone number 0 0 users reported that they have successfully reached Serveco International by calling +1 (888) 818-3229 phone number Click down if you have unsuccessfully reached Serveco International by calling +1 (888) 818-3229 phone number 0 0 users reported that they have UNsuccessfully reached Serveco International by calling +1 (888) 818-3229 phone number
  3. Serveco International emails
  4. Serveco International address
    19 Smiley Ingram Rd SE, Cartersville, Georgia, 30121, United States
  5. Serveco International social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 21, 2024
Serveco International Category
Serveco International is ranked 978 among 1364 companies in the Construction and Maintenance category