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CB Home Safety and Security Securitas
Securitas

Securitas review: Female security check

F
Author of the review
4:21 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Today, 13 October, between 08:50 and 09:10 CET I went through the last security check line at the Frankfurt airport Terminal 2, line 11 (my boarding gate was D26 to Amsterdam).

I fly on a regular basis 1-2 times a week and go through regular security checks and am completely used to these checks and completely respect the necessity of them to ensure our safety.

During this security check I was touched by a women on my chest, specifically my breasts, like I have never been touched before. I also believe (but can not 100% remember) that she was not wearing gloves like they normally do. I explained to the women that the way in which she was touching me was like I had never been checked before and made me very uncomfortable, but she rudely said she was doing her job and could get the Bundespolizei if I didn’t like it. I came out of the security check actually shaking and feeling as if I had just been molested. Again, to clarify, I get checked normal every week when I fly and have never experienced anything like the way in which she was grabbing and massaging the sides of my breast.

I stopped by the Securitas box after the event on my “way out” and explained the situation to a man who said he would speak to her. I am making this complaint because I truly believe the women was not doing her job properly and the way in which she was touching me was extremely inappropriate and crossed the lines of a security check. She also did not respect my discomfort and instead was extremely rude.

Desired outcome: The women to be investigated so this doesn’t happen to other women

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  3. Securitas emails
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    Lindhagensplan 70, Stockholm, California, 10228, Sweden
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  6. Jenny
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    Oct 31, 2025
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Securitas Category
Securitas is ranked 6 among 61 companies in the Home Safety and Security category
#04 Allied Universal / Aus.com Allied Universal / Aus.com #05 G4S G4S #06 Securitas Securitas #07 Intact Insurance Intact Insurance #08 Bulletproof Zone Bulletproof Zone

Most discussed complaints

Supervisor stealing company time and sexual harassment
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