The complaint has been investigated and
resolved to the customer's satisfactionResolved Secret Shopper — scam/fraud
resolved to the customer's satisfaction
I was recently a victim of Fraud via Mail. On Oct 10th, 2011 I received a job opportunity offer to work as a mistery shopper.
In the contract agreement it clearly stated my job description..salary.. shopping bonus.. available funds for training assignments..
The available funds covered by a cashier's check in the amount of 4, 225 dollars was to cover all expenses explained in the contract agreement. As stated in the agreement: "The training assigments takes about two hours to complete and remains fully paid...
As an Investigative Shopper your basic rate throughout your contract agreement at 180.00 for 2 to 3 hours througout
Retaileyes until reviewed. The aim of the training assignment is for you to familiarize yourself with the practical level of
what an investigative shopping entails. This training assignment will be put together by a controller to be
completed at any of your esteemed clients business premises with whom we have a running contract.
You will pose as a potential customer shopping in all department stores while critically observing
the service standards for a later evaluation. Note that the total cost of your shopping bags must
be within the allowable limit as below. Employee liability will be iniated for any excesses."
Then the breakdown of the funds attached by a Cashier's Check. "A major part of this assessment is "Confidentiality".
On Oct 10th, 2011 I went to Suntrust Bank to deposited the Cashier's Check as I was intructed to do by
my assigned controller by the name of Howard O'Riley. I was intructed to wait until nidnight until the Checks clears.
The following day I went to the bank, to see if the check had cleared, if so, I was to withdraw part of the money, $ 3, 800 dollars to be allocated toward my first assignment. (I felt like something was a miss so i withdrew all exactly what the check was for $4, 225. and keep in mind i used an account that i was going to close due to be assessed bank fees since all the bank fee changes are being put in place. i havea different account that i use regulalry) . Once in front of the teller, specifically asked the teller,
"HAD THE CASHIER'S CHECK CLEARED" She said YES it has. So I withdrew the money as I was instructed to do, since the teller said the check had CLEARED. I did not go to wal-mart ato make the purchase so i did not proceed with my assigned duties .
I was to call him back at 4 PM to be assigned to next job assignment.., Mr. Howard O' Riley never answered the phone [protected] and asked me to call him back. Later, After several attempts with no response, I thought that was peculiar, so I went online and googled retaileyes.com and spoke to a representative who immediately told me, they were also a victim by these individuals who used their company name and send out scams.
i went to Suntust because they called highly concerned FRAUD Dept wanted me ASAP. i go in paper work in hand and plead my case and they only wanted the un cashed cashiers check that i pulled out and put in my name. it cost me $8 dollars to get the cashiers check and the fake check cost $36 dollars., no exceptions...i was merely screwed out of $44 dollars...and made no bones about telling him so...i was so ANDRY i was about to SPIT...just for the record i am not done with mr O'Rip off...