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CB Concerts and Music Festivals SeatGeek Lost credit for seatgeek tickets

SeatGeek review: Lost credit for seatgeek tickets

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4:29 pm EDT
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On Oct 17,2022, I purchased tickets for Phillies/Padres NLCS game 7 (10/25/22) and the event was canceled. So, I was given the credit of my original $1854.68 that I spent, plus Seat Geek added 40% bonus making it $2597, in which I had one year to use... deadline being today Oct 25, 2023. On Oct. 24, 2023 I bought World Series tickets for the Rangers v Phillies, but the tickets were also canceled because the Phillies lost game 7 of the NLCS last night.

I want to make another ticket purchase today, but I don't see my $2597 credit on my account anywhere. So today is the deadline to purchase tickets for any event, but I lost my credit... I feel I should at the very least have my original $1854 credit back plus the additional extra $571 I spent yesterday for the World Series tickets- that were canceled last night.

So I should still have over $3168 to spend today, but again, the credit is wiped off my account. Seatgeek does not have customer service phone numbers. I did email them at [protected] and received an automated response telling me to read the frequently asked questions...which does no good in this case.

Please help, thank you.

Joseph Camello



Desired outcome: A credit of $3168 to spend today, but the SeatGeek app wiped it out. At the very least I should have a credit of $2425 (my original $1854 plus the additional $571 I spent on Oct 24, 2023, for the World Series tickets-which was canceled).

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  1. SeatGeek Contacts

  2. SeatGeek phone numbers
    +1 (888) 506-4101
    +1 (888) 506-4101
    Click up if you have successfully reached SeatGeek by calling +1 (888) 506-4101 phone number 0 0 users reported that they have successfully reached SeatGeek by calling +1 (888) 506-4101 phone number Click down if you have unsuccessfully reached SeatGeek by calling +1 (888) 506-4101 phone number 8 8 users reported that they have UNsuccessfully reached SeatGeek by calling +1 (888) 506-4101 phone number
  3. SeatGeek emails
  4. SeatGeek address
    400 Lafayette St, Fl 4, New York, New York, 10003, United States
  5. SeatGeek social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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