SUBMIT A COMPLAINT

Samsung Service in Egypt (Union Group)3 weeks failure in changing samsung a7 screen

1

I wanted to change my broken screen so I paid Union Group Smouha to purchase a new one, they gave me a commitment that I would receive the mobile in 3 days.
It took them one whole week to change my broken screen.
After that, quarter of the screen touch was not working
Now I am still waiting for the phone for 2 more weeks after.
Very rude staff who don't show even intention in the slightest bit of customer care / service.
Very Unprofessional and insulting
My receipt number is 590921
Name: Ahmed Hisham Habiba
Mobile:+2 [protected]

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