My initial visa application, submitted through a different agency, was rejected because several documents were missing and some otherwise acceptable items weren’t formatted correctly according to DHA standards. By the time I found SA Migration in Cape Town, I was mentally drained and worried I would have to start again from scratch. Consultant Warren reviewed the rejection letter in detail and immediately highlighted the issue areas with a seriousness I found comforting.
There was a week in early September where I felt uncertain because I didn’t hear anything back after sending additional supporting documents. I eventually phoned, and Warren admitted that they wanted to finish cross checking everything before updating me. I appreciated the transparenc even though I was stressed, it showed they were being careful rather than rushing.
In the end, the resubmission went through, and DHA approved it without further questions. I’m glad I didn’t give up, and even more glad I put the case into the hands of people who genuinely knew what they were doing.