Red Tool Store
reviews and complaints

So, I bought this Milwaukee Panel Saw from Home Depot and they couldn't get me the extra parts I needed. I was pretty bummed out, but then I found the Red Tool Store and they had everything I was looking for. I was stoked! And get this, all the stuff I ordered came in before my saw even arrived. That's some fast shipping, if you ask me.

But what really impressed me was how they packaged everything. They didn't go overboard with the packaging, but they made sure everything was protected and wouldn't get damaged during shipping. That's the kind of attention to detail that I appreciate.

Overall, I'm really happy with my experience with the Red Tool Store. They had what I needed, shipped it out quickly, and made sure everything arrived in good condition. I'll definitely be ordering from them again in the future.

Found this red hot item on Red Tool Store and it was the only place I could find it nationwide. This was my first time shopping from this store and I must say, I was impressed. The product is amazing and I am very happy with my purchase. The people at the store were very helpful during my call and I appreciate their assistance. I would definitely recommend this store to anyone looking for quality tools.

However, I did have a bit of an issue with the shipping company. The package took 4 days longer than it was supposed to. It was supposed to be delivered on a Friday but it didn't arrive until the following Tuesday. It was worth the wait, but it was like waiting for Santa to arrive as a little kid. If I were to give anything less than five stars, it would be because of the shipping company.

Overall, I am very satisfied with my experience at Red Tool Store. The product is great and the people are helpful. I will definitely be shopping here again in the future.

I just gotta say, I ordered some Milwaukee sockets from Red Tool Store and they were the real deal! You can't even find these bad boys in the stores, so I was stoked to find them online. The pictures and descriptions were spot on, so I knew exactly what I was getting.

But let me tell you, the customer service was top notch too. I had a question about my order and when I called, the person on the other end was super friendly and helpful. It's always nice to talk to a real person instead of some automated robot, ya know?

Oh, and one thing to keep in mind is that sometimes they might send you an email before they ship your stuff. At first I was like, "What the heck is this?" But then I realized they just want to make sure it's really you who ordered and not some sneaky thief trying to use your card. So it's actually a good thing, and it only takes like a minute to verify.

Overall, I'm really happy with my experience at Red Tool Store and I'll definitely be ordering from them again. They've got a great selection of tools and accessories, and their prices are pretty darn good too. So if you're in the market for some new gear, give 'em a shot!

This store is the worst I've ever dealt with. Their customer service is terrible. They won't refund shipping costs and won't do exchanges. And if you need to return something, you have to pay for shipping back to them. I'll never use them again. Nobody seems to know what they're doing and every time you try to get help, you get a different answer. If you do have to return something, make sure you save all emails and document everything so you can prove what they said to you. As a customer, you're always wrong here! Don't even think about ordering from here - run the other way! I wish I had!

I gotta say, when I hit up the Red Tool Store, I was pretty impressed with the customer service. The lady I talked to was super nice and helpful, going way above and beyond to make sure I got everything I needed. But I gotta dock a star for the shipping times - they weren't terrible or anything, but I'm just used to getting my stuff faster from that other site, you know?

Anyway, the real reason I'm writing this review is to talk about the tool I got from Red Tool Store - the MILWAUKEE part #2852-22. Let me tell you, this thing is a BEAST. I've used plenty of 3/8 drive cordless impact guns in my time, but none of them have had the breaking torque that this bad boy does. We're talking 600lbs off, and even 450lbs on - some 1/2 inch air guns can't even touch that kind of power.

Overall, I'm pretty happy with my purchase from Red Tool Store. Sure, the shipping could have been a little faster, but the customer service was great and the tool itself is top-notch. If you're in the market for some serious power tools, I'd definitely recommend giving these guys a look.

I was browsing the internet and stumbled upon the redtoolstore.com website. I was intrigued by the variety of tools they had to offer and decided to place an order for two items. However, I was disappointed to find out that there was a delay in shipping my order. I decided to give their customer service a call to inquire about the status of my order.

After speaking with a representative, I was informed that there was a mistake in the advertisement and that I would not be receiving the items I had ordered. I was taken aback by this news and decided to speak with a manager to see if there was anything that could be done to rectify the situation.

The manager I spoke with was not very helpful and informed me that they would be refunding my money and returning the shipment back to their company. I was not satisfied with this response and insisted that they honor the advertisement. However, the manager was adamant that they did not have to do so.

I asked for her name or employee number, but she refused to provide me with any information and abruptly hung up on me. I was left feeling frustrated and disappointed with the way I was treated.

Overall, my experience with the redtoolstore.com website was not a positive one. While they may have a variety of tools to offer, their customer service left a lot to be desired. I would caution anyone considering making a purchase from this website to proceed with caution and be prepared for potential issues with their order.

I gotta tell ya, I had a pretty rough time with Red Tool Store. I was on the hunt for a pole saw kit and stumbled upon their website. They had it for 20 bucks cheaper than other places, so I thought, "Hey, good deal, right?" Wrong. They shipped me a weed trimmer instead. I mean, come on, how hard is it to get the right product in the box?

So, I reached out to them and they said they were sorry and would send a return label so I could send back the wrong product and they could send me the correct tool. Sounds simple enough, right? Well, not for me. I live out in the country and spent several hours trying to find someone to ship the wrong product back. Finally, I had to call up FEDEX to come and pick it up.

I asked Red Tool for some kind of compensation for all the trouble I went through, but all they said was that they would send the correct tool when they received the wrong one back. Wow, how generous of them. Now, I have to wait another 2-3 weeks after already waiting a week just to get the wrong tool.

Honestly, I would highly recommend spending the extra 20 bucks and going with a reputable company. It's just not worth the headache and hassle dealing with these misfits.

So, I was trying to order some Milwaukee tools from their website, but somehow I ended up on redtoolstore.com. I was in a hurry and didn't pay much attention to it, so I went ahead and ordered a heated Milwaukee base skin for $168.53. After I received the confirmation email, I realized my mistake and tried to cancel the order. Unfortunately, I didn't hear back from them for two whole days.

Finally, I got a response saying that the item had already shipped and that I would have to wait for them to receive it back before I could get a refund. I was really frustrated because I had made a mistake and now I was going to have to wait even longer to get my money back. When they finally received the item back, they didn't refund me right away like they said they would.

I waited for 3-5 days like they told me to, but nothing happened. I called them up and talked to a lady named Hannah who told me that they had processed the refund on October 12th. That was a total lie because I didn't even order the item until December! I was so angry and disappointed that I had trusted this company and now I was out almost $200.

I really wish I had paid more attention to who I was buying from. I don't want anyone else to make the same mistake I did, so I'm warning you all to stay away from this company. They're not trustworthy and they don't care about their customers. Save yourself the trouble and find a different store to buy your tools from.

I recently made a purchase on Red Tool Store for a Christmas gift for my grandson. My mother, who is 75 years old, helped me out by using her billing address while I used my shipping address. However, I received an email from an individual's name and the store name stating that my order had been put on hold. I almost missed the email, but luckily I caught it just in time.

I called customer service to inquire about the hold on my order, and they informed me that it was because two different addresses were used. I explained that it was a gift for my grandson and that my mother's billing address was used. The customer service representative instructed me to email them a copy of my photo ID, which I did immediately. They assured me that I would still receive my order by Christmas.

The next day, I received a text message stating that my order had been canceled. I called customer service again, and they informed me that the photo ID did not match the billing address. I was frustrated because I had already explained this to them the day before. I asked if they could resubmit the order over the phone and get it to me by Christmas, but the representative told me that I would have to reorder it online myself and that I would not receive it by Christmas.

I was disappointed that I had to go through all of this trouble, especially since it wasn't my fault. I felt like the representative did not want to do their job and help me out. Despite this experience, I still believe that Red Tool Store has great products and prices. However, I hope that they can improve their customer service in the future.

I recently made a purchase from Red Tool Store and was disappointed with my experience. I ordered an item that was listed as "in stock" on their website, but a few days later I received an email stating that the item was on backorder for 3-4 months. I was confused because the website still showed the item as in stock, but with a higher price.

I decided to call Red Tool Store to get some clarification. The representative I spoke with confirmed that the item was out of stock at the price I had purchased it for, but if I wanted to pay the higher price, they could fulfill my order right away. I was taken aback by this and expressed my disappointment. The representative agreed that it seemed unethical and said they would call me back after speaking with management.

Unfortunately, I never received a call back from Red Tool Store. After waiting for 4 days, I decided to call them again. The second representative I spoke with put me on hold for 45 minutes and then hung up on me. I was frustrated but decided to call back a third time.

The third representative I spoke with was the most helpful. They explained that it was common business practice for Red Tool Store to sell items as "in stock" at a low price and then put them on backorder, followed by raising the price and fulfilling orders at higher prices right away. I was disappointed to hear this and felt like it was an unethical way to generate sales.

Overall, my experience with Red Tool Store was not a positive one. I will not be buying from them again and cannot recommend them to others. It's important for businesses to be transparent and ethical in their practices, and Red Tool Store fell short in this regard.

I was pretty bummed out when I got my SDS hammer drill from Red Tool Store. I saw it advertised online with a hard case, but when it arrived, it was just in a lame contractor bag. Not cool, man. I mean, I still got the drill and it works fine, but I was really looking forward to having that hard case to keep it safe and sound. It's like false advertising or something. I don't know if I'll shop with Red Tool Store again after this. It's just not cool to promise one thing and then deliver something else.

So, I was really excited to get my hands on some Milwaukee cordless tools from Red Tool Store. I placed my order on August 4th, 2021 and eagerly awaited their arrival. But, unfortunately, I never received my products. To make matters worse, the email receipt I got said that my order was coming all the way from China! I mean, come on, that's a long way to go for some tools.

I was pretty upset about the whole situation, so I decided to file a dispute claim with PayPal. I'm still waiting for a resolution, but I'm hopeful that things will work out in the end. It's just frustrating that I had to go through all of this trouble in the first place.

Overall, I'm not too impressed with Red Tool Store. I mean, if they're going to be shipping products from China, they should at least let their customers know beforehand. And, of course, it would be nice if they actually delivered the products that were ordered. Hopefully, they can get their act together and improve their service in the future.

So, we decided to give Red Tool Store a try and ordered a chainsaw from their website. We paid through PayPal, which was a smooth process. However, when we checked the tracking information, it said that the item was delivered in our mailbox. Now, we don't know about you, but a chainsaw is definitely not going to fit in our mailbox! We were quite surprised and confused by this.

We tried to contact the seller to see what was going on, but unfortunately, we never heard back from them. We were left in the dark and didn't know what to do. It was frustrating and disappointing, to say the least.

We decided to dispute the transaction through PayPal, which is still ongoing. It's been a hassle and a headache, but we're hoping to get our money back soon.

Overall, our experience with Red Tool Store was not a good one. We would advise other buyers to be cautious and do their research before making a purchase. It's important to read reviews and check the seller's reputation before handing over your hard-earned money.

In conclusion, we would not recommend Red Tool Store based on our personal experience. It's a shame because we were really looking forward to using our new chainsaw, but unfortunately, it looks like that won't be happening anytime soon.

I gotta tell ya, I had a real bad experience with Red Tool Store. I mean, it was a total scam, if you ask me. I wouldn't recommend it to anyone. I had to cancel my credit card because of it, that's how bad it was. And when I looked up the address, it was totally fake! I mean, come on, they're not even at #4 Las Vegas, NV. That's just plain wrong. I don't know how they get away with it, but they do. So, if you're thinking about buying from Red Tool Store, I'd say think twice. It's just not worth the risk.

So, I was looking for some new tools and stumbled upon Red Tool Store. I saw a 7 piece Milwaukee tool set for only $98 and thought it was a great deal. I went ahead and made the purchase, but unfortunately, I never heard back from them. I was starting to get worried, but thankfully PayPal was able to get a tracking number for me. The package ended up weighing 5.4 lbs and was sent to a completely different address! I tried to contact them through email, but it was undeliverable. I couldn't find a phone number anywhere either. It's safe to say that this was a complete scam and I would not recommend buying from them. Save yourself the trouble and look elsewhere for your tool needs.

I had a bad experience with Red Tool Store. I ordered some tools for $100, but they never arrived. I contacted the company to ask about the delivery, and they told me that the USPS tracking showed that the tools had been delivered. However, I checked my mailbox and my front porch, and there was no package to be found. I was really disappointed because I needed those tools for a project I was working on.

When I contacted Red Tool Store again, they refused to reship the tools or reimburse me for my purchase. I was really frustrated because I felt like I had been scammed. I don't think it's fair that I paid for something that I never received, and the company didn't seem to care about my situation.

Overall, I would not recommend using Red Tool Store. If you're looking for a reliable online tool store, I would suggest looking elsewhere. It's really disappointing when you have a bad experience with an online retailer, and I hope that others can avoid the same situation that I went through.