My original visa application that I submitted through another agency was rejected due to missing supporting documentation. I was devastated. SAMI reviewed the rejection letter, restructured the application, and drafted a detailed appeal motivation explaining why the initial rejection was unfair. My agent, Kara, even reanalysed the supporting documents so nothing was left vague.
There was a moment when I waited nearly ten days to hear back from SAMI after sending additional evidence. I became worried the appeal window would close. Kara eventually explained they were negotiating wording for the motivation letter and needed internal sign-off before submitting. Once I understood the reason, the silence made sense.
The appeal succeeded and I received my visa. Without SAMI, I genuinely believe I would have returned home empty handed.