SA Home Loansrecalculation on my bond

R Jan 21, 2019
This review was posted by
a verified customer
Verified customer

I took out a home loan with stander bank 2007 with the total amount of 306000, i've been staying and paying my bond for the past 11 years without any fail, when I check on my statement what my current balance is, it stated that i've only paid 37, 000 back on my bond for the past 11 years. I went to the branch just to find out there was no consultant in the home load department for existing owners you have to use the telephone backing in the back
Got hold of a consultant after waiting for an halve a hour on the phone to be assisted, my query was escalated to a senior as the consulted I spoke to could not assist, I was promised I will receive feedback via email as they needed to investigate, till this hour I haven't received any.

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