RVupgrades.com
reviews and complaints

When I stumbled upon RVupgradestore.com, I was looking for a SeeLevel system at a reasonable price. Much to my surprise, the website offered even better prices than I had anticipated, and I was thrilled to see the savings apply as I added the item to my cart.

Initially, I almost took my business elsewhere as I had an unpleasant experience with one of their phone representatives. I was assured that I would receive a call back with pertinent information I had requested, but unfortunately, that call never came. Despite feeling disappointed, I persevered and decided to give RVupgrades.com another go.

As fate would have it, the exact model I wanted was not in stock elsewhere, and reluctantly, I found myself back at RVupgrades.com. After being impressed with their exceptional prices, I happily placed my order in hopes that their level of customer service would match the value of their products.

Now, all I am hoping for is for the company to fulfill my expectations, with prompt delivery and quality service. If they can do that, they will certainly have a devoted customer in me. Nevertheless, I remain optimistic and look forward to future transactions with RVupgradestore.com.

As a customer of RVupgrades.com, I have to say that I am thoroughly disappointed in the company's disregard for my personal privacy. I trusted RVupgrades.com with my email address during the ordering process, assured that it would only be used for the purposes of order tracking and confirmation. Unfortunately, this was not the case, as my email address was given to a third party without my consent.

To say that I am upset would be an understatement. My personal information is valuable, and I should be able to trust that a company will keep it safe. Instead, RVupgrades.com chose to put my information at risk, and I find this to be unacceptable.

I reached out to customer service to voice my concerns and was met with a dismissive response. I spoke with Stephenie, who suggested that RVupgrades.com doesn't want potential fraudsters to know that they use a fraud service. While I understand this reasoning, it doesn't change the fact that my information was shared without my permission.

Moving forward, I believe that RVupgrades.com should be obligated to inform customers that their information will be shared with a third party. This level of transparency is necessary for customers to make informed decisions about whether they are comfortable sharing their information with the company. I cannot recommend RVupgrades.com until this issue is resolved.

Overall, I am disappointed in the way that RVupgrades.com has handled my personal information and hope that they take steps to rectify this situation in the future. Trust is an important part of any customer-business relationship, and I am saddened that this trust has been broken.

Recently, my family and I embarked on a camping trip with my son's cargo/camping trailer. However, during the trip, the handle to raise and lower the trailer went missing. When we got back home, my son searched high and low for a replacement handle but had no luck. With another upcoming camping trip scheduled for the next week, he was determined to find a new handle and fast.

One evening, my son came to me for help. As an avid online shopper, he asked me for some assistance. He had found a website called rvupgradestore.com that had the handle he needed for a significantly lower price than other websites he had come across. However, he was unsure about the legitimacy of the website and asked me to look into it.

After conducting some research, I found out that RVupgrades.com is a reputable website with glowing reviews from satisfied customers. I decided to take a chance and ordered the replacement handle for my son using my PayPal account, just to be safe.

To our surprise, the handle arrived much earlier than expected, and RVupgrades.com provided us with timely tracking information for the package. We were impressed with how quickly and efficiently the process was handled, and we are now loyal customers. Our entire family loves camping, and we have been telling all our fellow campers about RVupgrades.com and the excellent experience that we had with their customer service.

We cannot thank RVupgrades.com enough for their quick and efficient service in providing us with a replacement handle for our trailer. We highly recommend RVupgrades.com to anyone in need of camping supplies or spare parts. Thank you for making our camping trips memorable and enjoyable!

As someone who frequently uses the Chrome browser, I was disappointed to encounter some roadblocks while trying to complete my order on RVupgradestore.com. I was met with a frustrating error message that claimed my system was blocking the website from completing my order. Despite multiple attempts to use Paypal as a payment method, I encountered an issue where my account was charged a small amount of money, but my order was not processed.

After trying multiple times to place my order, I decided to call in to customer service for assistance. Unfortunately, even when attempting to place my order over the phone, I ran into a problem where my credit card was denied. It's possible that this was due to the previously unsuccessful Paypal transaction and the lack of communication from the website to Paypal verifying that the order had been taken. In order to gain access to my card again, I had to reach out to my credit card company for help.

After some additional searching, I learned that the issue likely stems from the website's use of a javascript app that is not viewed as trustworthy by Chrome. This led to my order not being processed properly and caused unnecessary frustration in the ordering process.

All in all, I was disappointed with the experience I had on RVupgradestore.com and feel that the website could benefit from making improvements to ensure a smoother, more user-friendly ordering process for their customers. A lot of potential sales could be lost in the future as many consumers use Google Chrome and might have similar issues.

I recently purchased some LED lights for my RV from RVupgrades.com (also known as rvupgradestore.com), and I have some feedback to share about the experience. First of all, I was pleasantly surprised by how quickly my order arrived! Despite the fact that one of the packages was damaged during shipping and the base of one of the light bulbs was dented, all of the lights worked perfectly fine so far.

I opted to buy the warm white bulbs, and I was really pleased with how well they matched the exact color and brightness of my old incandescent bulbs. What I love most about these LED lights is that they don’t get super hot when in use, which is a major plus – especially for the porch and inside lights. I also noticed a significant reduction in battery drain, which is a fantastic perk. I would definitely recommend the warm white bulbs for the living areas of your RV, as they’re not too bright or blinding. On the other hand, the bright white bulbs are a great choice for storage areas.

Overall, I have to say that I had a great experience with the team at RVupgrades.com. I found their prices to be the best around, and their customer service went above and beyond my expectations. If you're looking for high-quality LED lights for your RV, I highly recommend RVupgrades.com!

My recent experience with RVupgrades.com (rvupgradestore.com) was generally positive, though there were a few hiccups along the way that did impact my overall satisfaction. I ended up giving the site four stars because, while the customer service was excellent, there were a couple of issues that caused some frustration.

First, one of the products I ordered turned out to be unavailable despite still being listed on the website. This was disappointing, especially since I was looking forward to receiving it. However, the company did refund the extra I paid for 2-day shipping when the products didn't arrive when promised, which was much appreciated.

I also ordered an item that was supposed to be shipped directly from the manufacturer. Unfortunately, they didn't ship it within the expected timeframe, causing further delays. However, RV Upgrades was very helpful and went above and beyond to have the item sent from another distributor by 2-day air, which helped mitigate some of the frustration caused by the initial delay.

Throughout all of this, the customer service was consistently excellent. The representatives were always gracious and kind in our conversations and went out of their way to try and rectify the issues at hand. While the mix-ups were frustrating, I really appreciated the efforts that were made to make things right.

All in all, I would say that my experience with RVupgrades.com was a positive one. Even with the issues that came up, the stellar customer service really helped turn things around and left me feeling confident that I would do business with them again in the future. While I hope that future orders won't have any product availability issues or delays, I feel comforted knowing that this company truly cares about its customers and is willing to go the extra mile to make things right.

I recently visited RVUpgrades.com in search of some much-needed equipment for my RV to tackle the winter weather. With so many options available, it was difficult to narrow down the choices without getting sidetracked. However, the salesperson onsite was very kind and patient, helping me to focus on my search.

I was originally interested in three different units that were advertised to have a winterized and artic package, but upon inspection, one of the units had been stored in Palm Springs for far too long and had become overheated. The product was not up to par and certainly not worth the expense. But thanks to the helpful advice of the salesperson, I was able to find another suitable unit with winterized features.

It was a bit of a setback to have to now insulate every aspect of my RV, from the tanks and pipes to the walls and pop-outs, but I am grateful for the help and guidance that RVUpgrades.com provided. The cost was more than I planned to spend, but I knew it was necessary to keep my RV in good condition.

I appreciate the accommodating nature of the staff and their willingness to help someone like myself, who is not as sharp as I used to be due to a mild TBI and an aneurysm in my artery. RVUpgrades.com is truly a lifesaver for all of us who love hitting the open road in our RVs. I couldn’t have done it without their assistance and would certainly recommend their products and services to anyone in the market for RV supplies. Thank you RVUpgrades.com.

My partner and I recently ordered tire covers from RVUpgrades. We were careful to measure our tires beforehand to make sure we chose the correct size. Unfortunately, when our package arrived, the covers didn't fit properly. While this may have been an issue with the manufacturer's information rather than RVUpgrades themselves, it was still disappointing. We wished we could have exchanged the covers in-store instead of going through the hassle of returning them to RVUpgrades.

Despite this hiccup, we did appreciate that our package arrived as promised and that there was no visible damage to any of the products we received. The only issue we had was that navigating RVUpgrades' website was slightly difficult. We felt like we had to search through a lot of products to find what we wanted, and the search results were often unrelated to our query.

That being said, we found browsing through RVUpgrades' extensive offerings beneficial in the end. We discovered several products we didn't know were options, one of which we ended up purchasing. As my partner and I continue to fix up our trailer, we plan to check RVUpgrades first before looking to other retailers.

Overall, while we did have some issues with sizing and website navigation, we would recommend RVUpgrades for their selection and speedy shipping.

I recently had a frustrating experience with RVupgrades.com and wished I had taken the time to sift through the customer reviews before making a purchase. Unfortunately, the UV filter unit I ordered arrived with significant damage. The inner box was punctured in two places, the outer box was split open, and the glass inside the UV filter housing was broken. The main unit was left to roll around inside the box without any bubble wrap or protective padding. Needless to say, I was disappointed with the careless packaging and the state of the merchandise I received.

After reaching out to RVupgrades.com via email, I received no response and was left to feel ignored and frustrated. I decided to call the following day but the representative I spoke to was unhelpful and promised to have a colleague call me back, which never happened. The following day, I attempted to call again but was told the person I was trying to contact was on lunch. It was frustrating to feel like I was getting the runaround and not being given the help I needed.

Eventually, I was able to sync up with RVupgrades.com customer service and they requested pictures of the damaged product before they would consider processing my claim and providing an RMA. However, with the damage located about 9" down a 3/8" hole, it was difficult to capture it with a normal camera. I explained the situation, but pictures of the damaged shipping box were not enough for them. This stalled the resolution process and led me to feel frustrated and unsatisfied with my experience.

Finally, I decided to contact the manufacturer, Acuva, directly and explain the situation. Remarkably, Acuva understood what I was trying to convey and agreed to send me a replacement unit right away. I was amazed that after a couple of simple emails, the issue was resolved. It made me realize that maybe I should have just contacted Acuva from the beginning and skipped RVupgrades.com altogether.

In light of my experience, I would recommend potential customers of RVupgrades.com tread with caution. It's important to check out the reviews and look for a reliable reseller who values their customers and takes good care of their products.

After browsing through RVupgradestore.com, it appears as though this online retailer presents itself as a larger and established company than what it claims to be. However, after having a few interactions with them, I learned that they are actually just a small operation consisting of 2-3 people. While I was searching for information on various items, I found that they had no knowledge about the products and would redirect me to the manufacturer for support. I ended up ordering a product from them and experienced some issues with the shipment process.

Despite receiving unsatisfactory answers regarding my purchase, I went ahead and ordered the part. Unfortunately, it took them 3 days to ship out my item which was not exactly up to my standards. After a while, they got a third-party involved who evaluated the transaction without informing me. I called on a Friday morning to inquire about my item's whereabouts, and I received a vague response from the same lady I had spoken to before. She informed me that it would take 10 days for me to receive my purchase, which in this day and age, is not acceptable.

I was really disappointed with their shipping and customer service policies which were less than desirable. When I asked why the product couldn't be shipped on the same day, I was told that it was impossible. However, a short while later, the same lady called me back, and to my surprise, informed me that she had contacted the manufacturer (they don't actually stock anything) and they offered 2-day air for a nominal fee. Sounds like these are not the most trustworthy or transparent business practices.

I decided against keeping the product and refused the delivery, and later received a voicemail from this same lady. She expressed disappointment in me and made it seem like I had done her a disservice. Overall, I won't be purchasing anything from them in the future, and I would advise those who are trying to do business with them to reconsider. If you're looking for a better retailer, etrailer.com is a much better option. They not only match their competitor's prices but also offer expert advice on all parts because their staff review training material from the manufacturers.

I recently purchased an awning from RVupgrades.com (also known as rvupgradestore.com), and unfortunately, my experience was not a positive one. Initially, I was excited about the purchase. The website had advertised the awning as 14 feet long, which was the perfect size for my needs. I placed my order online, and anxiously awaited its arrival.

However, once the awning arrived, I quickly realized that the advertised length of 14 feet was not accurate. In fact, the awning was only 13 feet 2 inches in length, which was too short for my intended use. I felt disappointed and frustrated by the inaccurate product description on the website.

I decided to get in touch with customer service with the hopes that I could exchange the awning for a longer one. They did agree to the exchange, but there was a catch: I would have to pay for the shipping cost, which amounted to a whopping $185 with UPS. Considering that the product itself was not expensive, the shipping cost felt exorbitant.

What's more, I was now stuck with an unusable awning until the exchange could be processed. It's frustrating to feel misled by the website's description, particularly when it cost me so much time, effort, and money. Overall, my experience with RVupgrades.com (rvupgradestore.com) was disappointing and I would think twice before making another purchase from them.

I recently purchased a pair of exterior LED lights from RVupgrades.com (also known as rvupgradestore.com) to upgrade the lighting on the outside of my RV. While I was excited to receive my purchase, my excitement quickly turned to disappointment upon opening the box. As I began to inspect the lights, I noticed that one of the wires had been broken off, while the other was loose and separated from the metal housing.

While I'm not sure what caused the lights to become disassembled in such a way, I believe it may have been a factory screw up. It's disappointing to receive a new product that is already broken or malfunctioning.

Despite the issues I encountered, I was impressed with the condition of the shipping box; it arrived in great condition and seemed to have been handled with care during the shipping process. The box the lights came in was also intact and undamaged, so it's clear that the lights were already faulty when they were packaged.

At this point, I plan to reach out to RVupgrades.com to see what can be done about the problem. I'm hoping they will either refund my money or send me a replacement set of lights, as I don't feel comfortable trying to repair the lights myself.

In general, I have mixed feelings about RVupgrades.com. While the website offers a wide selection of RV parts and accessories, the quality control on the products they're shipping out seems a bit lacking. Hopefully, my experience was an exception and not the norm.

When it comes to upgrading your RV for the next trip, there's no one better to turn to than RVupgrades.com. This online store has a vast collection of top-quality RV accessories and equipment to help you make your journey as comfortable and convenient as possible. However, it's not without its flaws.

One of the customers recently had an unfortunate experience while checking out, which left him in a foul mood. As the review says, the customer forgot that he had already registered on the website. So, when he got to the checkout, he was asked to sign in anew. The problem was that when he proceeded with the login, everything in his basket was dumped, and he had to start over again. This caused him to feel unsatisfied with the service and gave the customer a bad shopping experience.

However, even with this confusion and annoyance, there was a spark of goodness for the customer here. RVupgrades.com had everything that he needed, which is why he even got into the basket in the first place. That shows that the store has a comprehensive range of RV gear available, making it an excellent destination for anyone looking to upgrade their RV.

It's just a shame that the issue with the login happened and made the experience less than perfect. If the items remained in the basket after the sign-in process, this customer would have given RVupgrades.com five stars instead of four. It's unfortunate that the positive shopping experience was disrupted in this way.

Despite the issue with the checkout, RVupgrades.com still deserves credit for the vast selection of products they have. The store offers everything from electrical hardware, lighting, camping gear, and more at reasonable prices. Apart from the mishap in checkout, the customer had a good time on the site, and it is highly likely that you will too.

So, if you are planning a road trip in your RV anytime soon, consider taking a look at RVupgrades.com. With their extensive inventory and customer-friendly interface, you'll most likely find everything you need at an unbeatable price.

I recently had an experience with RVupgrades.com (also known as rvupgradestore.com) that I wanted to share. I needed a pump installed on my boat in Alaska and reached out to their team for assistance. Unfortunately, when the technician arrived, he discovered that the product had suffered some damage to the internal factory packaging. One of the tabs designed for attaching a water line was broken.

Despite the damage, the technician was confident that he could make the product work for me. Although I haven't seen the product myself (I'm currently not in Alaska), I trusted his judgment and decided not to send it back. I needed my boat to get back on the water as soon as possible.

Overall, I was impressed by the customer service I received from RVupgrades.com. The technician was knowledgeable and confident in his abilities to work with a damaged piece of equipment. And while I can't speak to the actual product itself, I appreciate the effort that was made to overcome the damage and deliver a working solution to me.

I would definitely consider using RVupgrades.com for future purchases. They have a wide selection of RV and boating supplies and their customer service is top-notch. If you're in need of any type of upgrade or equipment for your RV or boat, this is definitely a website worth checking out.

I recently purchased a product from RVupgrades.com (also known as rvupgradestore.com) and unfortunately, the box arrived with no instructions and no bolts. Not knowing what to do, I immediately contacted the manufacturer, LaGun, and was disappointed to hear from them that there was no warranty available since I did not directly purchase from them.

However, later that day, LaGun got back to me and notified me that they had mailed the hardware I needed and also provided me with instructions that were available online. Although it was frustrating not to receive any paperwork in the box, I was grateful that LaGun was able to help me out with the missing parts. Additionally, when I expressed my concerns about not having all the necessary parts, they confirmed that everything had been sent and that I was good to go.

It was a bit disappointing to find out that I could not order any additional parts for the product directly from LaGun since I did not purchase from them directly, but I can understand their policy. Overall, my experience with RVupgrades.com and LaGun was positive, albeit a bit stressful initially. It would have been helpful to receive all necessary paperwork and hardware initially, but I am glad that LaGun was able to rectify the issue and help me out.

As a regular RV enthusiast, it is important to have reliable and trustworthy sources for all our upgrade and supply needs. One such website that has gained popularity in recent times is RVupgrades.com, also known as rvupgradestore.com. However, I recently came across a concerning review by an overseas buyer who faced difficulties ordering products from their website.

According to the review, the buyer struggled to have their order accepted due to technical glitches on the site. Even after several attempts, they were unable to process their order due to the website's denial of delivery to the UK, where the buyer was based. Despite providing accurate shipping and billing information, including a California address, the site refused to accept their request.

Frustrated by the issue, the buyer opted to email RVupgrades.com with a screenshot of the issue and hope that their request for two Lippert 360 Mk 2 vents would be successful. It is understandable to feel discouraged when such issues arise, especially when relying on a site's efficiency and precision. However, it is imperative to note that this could have been an isolated case, and RVupgrades.com's website has previously had no record of similar problems.

It is paramount for online-based companies, especially those that cater to global customers, to ensure their website and payment system's functionality is optimized and user-friendly. Customers, no matter their location, deserve technologies that meet their expectations and demands. Nonetheless, the issue highlighted does not necessarily depict RVupgrades.com's quality of products or customer service. It could have been a technical malfunction that got resolved over time.

Overall, RVupgrades.com remains a top-tier destination for RV enthusiasts worldwide, and one negative review should not tarnish their reputation. As with all purchases made online, it is best to verify the product's availability and shipping options before making the payment to avoid any potential issues in the order processing.

When I first stumbled upon RVupgrades.com (also known as rvupgradestore.com), I was quite pleased with the range of products available on their website. It was very easy to find the product I was looking for, and the information provided was quite helpful in making an informed decision.

However, my positive experience soon turned sour when it came time to pay for my order. I found the payment process to be incredibly confusing and frustrating. In my attempts to use Amazon Pay, I was met with a blank page and no instructions on how to proceed. After switching to PayPal, I found myself logged into my PayPal account, but still no clearer on how to complete my purchase. It was only after returning to the original page that I discovered my information had been filled in automatically, and I was able to complete my order.

Unfortunately, the confusion did not end there. I am concerned that I may be charged for multiple orders due to the unclear payment process, and the website seems to offer no clear way to cancel or adjust my order. This lack of clarity and direction left me feeling quite frustrated and unsure about the status of my purchase.

Overall, while I appreciated the selection and information provided on RVupgrades.com, the payment process left a lot to be desired. I hope that the website can improve its payment system to avoid similar frustrations for future customers.

I recently came across RVupgrades.com (also known as rvupgradestore.com) while searching for some RV accessories and I must say, my overall experience has been quite satisfactory. I have placed two separate orders on their website and both times, the ordering process was quick, easy, and hassle-free.

What impressed me the most was their lightning-fast shipping. In both instances, I received my products within a few days of placing the order and they were well-packaged, ensuring that no damage occurred during transit.

There was, however, one issue that I faced with my second order. Due to my own mistake, I had ordered the wrong product and part. I immediately reached out to their customer support team to try and resolve the issue. The person I spoke to was polite and professional and assured me that she would look into the matter and call me back once she had more information.

Unfortunately, I never received a call back from her. This left me feeling a bit dissatisfied as I felt that my concerns were not being taken seriously. However, I must emphasize that my first experience with RVupgrades.com was great and I was very happy with the product I received.

Overall, I would say that RVupgrades.com is a reliable online store for anyone looking to purchase RV accessories and parts. They offer a wide range of products and have an easy-to-use website, which makes the ordering process quite a breeze. While I did have some issues with the customer support team, I believe that this is not the norm for them and that they would likely address any concerns promptly in the future.

As a customer, I recently had an experience with RVupgrades.com (rvupgradestore.com) that left me feeling disappointed and frustrated. I had placed an order for a few items and received confirmation of my order. However, after waiting for a week, I hadn't received any further communication from the company, which prompted me to give their customer service a call. And, to my surprise, I was informed that my order was flagged as fraudulent and that it had been cancelled.

Naturally, this was upsetting and confusing to hear - especially because I had received no prior notification or explanation about why this had happened. But, what made matters worse was that I still hadn't received my money back from the order. The fact that RVupgrades.com had taken my payment, cancelled my order with no notice or explanation, and then kept my money until I reached out to them, was not only unprofessional but also unacceptable.

When I queried why they had flagged my order as fraudulent, I was met with a lack of clarity or insight, which only added more frustration to my shopping experience. Ultimately, it was only after I had reached out to the company that they initiated my refund - which made me feel like they only did so because I had chased them up.

Needless to say, this experience has left me feeling very hesitant and cautious about shopping with RVupgrades.com again. The lack of communication, the unprofessional behavior, and the lack of transparency around this issue have all contributed to my negative perception of the company. While I recognize that issues can arise with online purchases from time to time, I firmly believe that a good company should do better in terms of customer service and communication. Therefore, I cannot recommend RVupgrades.com as a trustworthy and reliable company to shop with.

for asking for my input. Overall, my experience with RVupgrades.com (rvupgradestore.com) was a bit underwhelming. Although I received my package in a timely manner, I found the postage to be a bit high. Additionally, I was disappointed to receive three of the same variety of toilet brush when I had ordered two of one kind and one of another for my mother. While I will keep the one I opened to test, I am doubtful that the brushes will hold up over time due to their flimsy construction.

While I appreciate that keeping and using the other two brushes would save me time, I will likely look elsewhere in the future for higher quality products. As for my experience with the RVupgrades.com (rvupgradestore.com) website, it was decent overall. The selection of products was good, and the checkout process was straightforward. However, I would appreciate clearer descriptions of the products to avoid confusion like the one I experienced with the toilet brushes.

In conclusion, while RVupgrades.com (rvupgradestore.com) did deliver my order in a timely manner, I was not entirely satisfied with the product or the cost of postage. I hope that in the future, RVupgrades.com (rvupgradestore.com) will strive to provide better product descriptions and more reasonable shipping costs to enhance the overall customer experience.