Ruth's Chris Steak House review: Food temperature
The complaint has been investigated and resolved to the customer’s satisfaction.
The company left an official comment on this complaint.
On may 13,2022 I ordered a Ruth Chris classic meal medium well temperature. Meat slightly pink no blood it was blood in my entire container with my shrimp and steak floating in it. I had to pour some of the blood out of container. It was leaking inside the bad as well, I’m so upset. I also asked for a1 sauce and garlic on the side that was in the bag well. I’m highly upset and disgusted with my order. I did not eat it at all. And I live 1hr away. I still have the food, with pictures and videos.
Desired outcome: Refund.
We appreciate you writing about your recent online order with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider emailing us your contact information, including your name, a phone number, the location you ordered from and a brief description at comments@ruthschris.com so that we may directly address your concerns. Thank you!
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
0 comments