Menu
Write a review
File a complaint
Ruth's Chris Steak House

Ruth's Chris Steak House review: Service and meal

R
Author of the review
3:09 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I did not have time to address the MOD as it was Thanksgiving and with family. First, there were three options available with the Turkey Dinner for the Salad: House, Ceasar, Gumbo. We were never offered an option, I wanted the gumbo but when we order or meals and xtra broccoli(undercooked), we were never offered a choice. Service was B+, we were seated next to the enrace on the bottom level of the Ruth's in Buckhead and it seemed people(waiers,mgrs,etc.) were always around and no privacy, also in fine dining I do not want to hear RAP music. The dress code said business casual, no hats. People came in in ripped jeans, untucked shirts, hats...REALLYY! Then I had to order extra gravy to wash down the Turkey!$200 over all spent on this! What are you as a manger really going to do about this experience? My dad died in Jan and we were celebrating our first Thanksgiving without him at your restaurant!We had a 3pm resv. in Buckhead, for 2, under Martin

Claimed loss: 175.00

Desired outcome: Either refund or give me a $175 voucher

Confidential Information Hidden: This section contains confidential information visible to verified Ruth's Chris Steak House representatives only. If you are affiliated with Ruth's Chris Steak House, please claim your business to access these details.

Update by richardm101
Dec 19, 2025 11:34 am UTC

FYI< your still a loser, and my complaint is MY complaint and not yours to defend or comment. I am sure your life is as pathetic as your recent post.

Resolved

This complaint has been fully resolved by M.C., from franchise rep. I am very happy with the outcome.

0 comments

Add a comment

More Ruth's Chris Steak House reviews & complaints

View all Ruth's Chris Steak House reviews and complaints