Ridgeway's Auto Sales Car Buyers Reviews and Complaints

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T. Nitzsche

Verified customer

I took my car to Ridgeway's Auto Sales to get it fixed because I'm buying a 2011 Chevy Cruze from them

I took my car to Ridgeway's Auto Sales to get it fixed because I'm buying a 2011 Chevy Cruze from them. My car has been in their shop for 18 days now. They sold the car without the AC working, but they did fix it. I understand that things happen. When I called to complain because I got frustrated, they transferred me to the salesman Brett, not the one I usually talk to. He was rude and not professional at all, so I got rude back. Since I complained about them having my car for so long and still having to make payments for a car I can't drive, he told the mechanic about my complaint. Then the mechanic called me and basically said I could take my car somewhere else. I explained that I couldn't afford to do that since he gave me a fixed price to fix it. So he still agreed to fix it. My main complaint is about how unprofessional Brett was and how he made me feel. I cried when I hung up because he talked to me in such a mean and disrespectful way.

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How responsive is Ridgeway's Auto Sales's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Ridgeway's Auto Sales has received 1 complaints on ComplaintsBoard. The first reported case, I took my car to Ridgeway's Auto Sales to get it fixed because I'm buying a 2011 Chevy Cruze from them, was published on Jul 7, 2023, and the most recent complaint, I took my car to Ridgeway's Auto Sales to get it fixed because I'm buying a 2011 Chevy Cruze from them, was posted on Jul 7, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Ridgeway's Auto Sales Legit?

Ridgeway's Auto Sales earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Ridgeway's Auto Sales to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Ridgeway's Auto Sales is known for their high standards and safety. If you're thinking about dealing with Ridgeway's Auto Sales, it's wise to check how they handle complaints.

The age of Ridgeway's Auto Sales's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

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Ridgewaysautosales.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ridgewaysautosales.net may offer a niche product or service that is only of interest to a smaller audience.
Ridgeway's Auto Sales protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Ridgeway's Auto Sales Contacts

Ridgeway's Auto Sales phone numbers

+1 (618) 937-3013

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Ridgeway's Auto Sales address

2322 Orient Rd, West Frankfort, Illinois, 62896-4124, United States

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Jul 06, 2026