Wotif reviews and complaints
Cancelled booking
I cancelled my accommodation request with Wotif on Thursday 23 May at 11.30pm well within the timeframe for full refund. I had booked into Titania Hotel at Oberon for 24 May 2025, when I went in to check if cancellation had taken effect - I was unable to login to my account. I thought this was because I had no trips available with the company. Today 24...
Read full complaintHotel booking
My wife and I booked accommodation at CitizenM London Bankside hotel for 3 nights (14 June 2024 - 17 June 2024. We had chosen a "King Room". When we arrived in the room, the room was so small that we could not place our 2 suitcases on the floor to unpack. The room was narrow with a King bed at the end of the room that could only be accessed from one side...
Read full complaintFlight booking
When the government locked Queensland’s borders to interstate travellers due to Covid in 2021 we cancelled our package- flights and hotel reservation, and were told by wotif we would receive flight credits. The hotel refunded our money immediately but the virgin flights have been lost in cyberspace. Wotif and virgin airlines keep hand balling me to and fro...
Read full complaint
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