Westlake Portfolio Management reviews and complaints
Bad business and terrible communications
They repossessed my vehicle and on the very last day to make the payment to retrieve the vehicle before it was sold at auction, I was able to get someone to help. When I called with the payment at 4:30P and went through the process, they said the card declined. Then they asked me if it was a credit card, I said yes, they said we don't take credit cards. I...
Read full complaintRepossession of automobile that was paid for
I paid off our automobile under American Car Insurance. I never recieved a title. They told me I had to pay 3000.00 dollars to get my title. I know a title doesn't cost that. Later they closed the dealership and a new company took over. It took months before we heard from Westlake Portfolio Management. We explained to them that the car was paid for and we...
Read full complaintAuto loan
My auto loan has recently been taken over by Westlake Portfolio Management in Feb. 2023. Since then I have been having trouble just paying my car payment. I have tried to contact the company several Times , the last being this morning and was on hold for over 45 mins with no answer. I set up auto withdrawl back in march and sometimes it comes out and...
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