Received a phone call at 6am in the morning after inquiring about a steel building. Was told they have a distributor going out of business and have a building in stock for a reduced price. Not knowing prices on any buildings I was told that this would be a steel of a deal and agreed to go ahead. Received an email with their sales contract that was barley legible and did notice that page 2 was missing and inquired about it and was told it's just more boiler plate standard stuff. I insisted that the second page be sent and after signing on continued to insist. I have never received a second page to which they refer to on a paragraph by paragraph basis when it suits them. Bottom line they got into my credit card before I could stop them and any calls to them end up with dead silence or if I call from another phone I am put through to someone's voice mail with no return calls ever. THESE PEOPLE HAVE NO MORALS OR SENSE OF HONESTY AND INTEGRITY and are DOWNRIGHT CRIMINALS IN THE WAY THEY DO BUSINESS... IS THIS THE WAY AMERICA IS HEADED?
I have paid this company a large amount of money and was PROMISED a building. I have called and left messages, now the number has been disconnected. I would like to know what action I can take to get my money back.
Thank you for any assistance...
Initial Quote was not the end qoute witch was much higher. Gave them final payment to begin construction in July 2009 and have not heard from them since. Tried several times to call them with no return calls and did not receive any letters from them for any reason for the delay. My building permit runs out next month and I just want my money back because I do not trust the company in any way!!!
I received so many calls the last two or three months from [protected]. This number is to United Steel in the Fort Lauderdale Florida area.
I made a mistake of filling out an on-line form for a free estimate approx. Nov 2009, and have been harassed by telephone ever since. They have an extremely aggressive sales staff. A building just the size I am looking for is ready for a small deposit. They can deliver in six months if I like with a small 25% deposit.
Just this morning I received a call at 11:00am, and two more at 11:02am. This is ever couple days or so. I am so glass I found this web page and noticed similar problems. Money was never sent to them, thank GOD.
We were rushed to sign a contract to take advantage of a quote without being told by signing said contract...
Do not rely on BBB to verify if a business is reputable. If USB is any indicator... BBB ratings are way off. My negative complaint actually improved USB's rating. Dozens of unsettled complaints and rating improves?
BBB has also been made aware of questionable practices, current litigation, and other ongoing activities but has not listed those on website.
If you are considering United Steel Building ...BEWARE...you may never see your money again. The complaints posted speak for themselves.
BEWARE: UNITED STEEL BUILDING
Do not conduct business with United Steel Building. This company will take your money, and not provide any satisfactory goods or services.
I attempted to purchase a building from United Steel Building about a year ago. I sent them a set of drawings and specifications, and they sent me a price quote for this building. I paid them the required deposit of $8, 585.46 so they would provide me the final engineering drawings for the building. Since that time, I have only received a completely useless set of drawings for a building which cannot physically be built. The plans are full of obvious mistakes. For example, the measurements are inconsistent from page to page (sometimes even on the same page).
United Steel Building has requested that I pay more money because they say they bid the job wrong. I have tried to resolve this with them to no avail. At this point, United Steel Building will not return my deposit; they will not supply me with working engineering drawings, nor will they deliver the building they bid, at the price they bid it.
They have also tried to charge me an additional $5, 400 for canceling the job, which I have not done.
I live in the state of Hawaii and short of going to court in Florida (the home state of the company) I have no recourse.
I have called the Florida State Attorney General, Better Business Bureau and the Fort Lauderdale Sheriff’s office. None of these agencies were of any help.
The company’s information:
United Steel Building
2700 West Cypress Creek Rd
Ft Lauderdale, Florida, 33309
I was pricing buildings in November 08. United Steel Buiding contacted me stating that they had a building...
BEWARE!!! This company will take your money and give you nothing of value. Same as the other...
United Steel Buildings advertised the could diliver a building in 5 weeks. I have been waiting for 5 months. But for $5, 000 more they can delever it much earler.
We saw the bad publicity and were thinking of using another company but Jack Racklin convinced us that it was just one unhappy customer out of 2000 happy ones. Well now we have given them $35000 dollars on a promise that we could inspect our merchandise before it was exported to the Bahamas and if all was not there we didn't have to pay until it was.
Imagine our surprise when immediately after they received a $25, 000 payment to start fabrication that we received an email from Jack stating that oh by the way export has to be paid in full before fabrication can begin. And yes you have 5 days to inspect the merchandise but that is after United Steel has 100% of their money so they can leave you hanging.
He then turned us over to Sue who says fabrication has not begun because they have not received full payment and we were promised our building by the end of September.
Now they say we have nothing in writing to confirm their promises and that if we cancel the contract they keep the money, even though we have received nothing but some details and elevations that could have been copied out of a book somewhere. There is not even a plan view of the building on the plans. Run from United Steel, they are very deceiptful people.
I PAID IN FULL! After I Paid in Full and Was Waiting for Delivery of My Building I Received a BILL For a %35...