Unemployment and Workforce NJ reviews and complaints
Being Hung Up On
I called in on May 25, 2016 at 8:30am and waited on hold for almost a hour. Once I was able to speak to a representative she told me I had to file a new claim I advised her that I did and spoke to a man on May 17, 2016 who advised me of how to claim benefits and when. She advised me I had to file another claim when I asked why she disconnected the line. I then called back and scheduled a callback because the wait was now over 2 hours. I received a callback and when I got a representative I advised her of what happened and that I had already filed a new claim so I was not understanding why the gentleman I spoke with said everything was fine and I could claim my benefits on Sunday May 22, 2016. She said she did not know I requested a supervisor and they lady said sure please hold and again the call was disconnected. When calling back now my call is unable to be taken due to high call volumes. Someone should be held accountable for the employees actions. I am a mother of 2 kids and am in need of my benefits and now I have to wait with no understanding as to why and can not even speak with a person because I am constantly being disconnected for asking questions.
Unprofessional Environment
The Trenton NJ unemployment office has become deplorable. The filthy carpets and dirt filled chairs are telling of what they think of their residents. The lack of professionalism, the inability to stop fraternizing and attend to the clients have reached an all time high. The resources the office should have available to clients are broken and inoperable...
Read full review of Unemployment and Workforce NJGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!