Toronto Yorkwoods Library reviews and complaints
Do not expect staff are capable or willing to help whenever needed
A teenage male refused to let the next person waiting, me, to use a 15 minute express public computer after his session was finished at Toronto Yorkwoods Library. He remained seated & continued to start another 15-minute session with this public computer. He kept swearing at me & giving me his middle finger when I told him it was my turn & he was supposed...
Read full complaintToronto public library butt covering protocol
I sent the following email to Yorkwoods Library Senior Branch Head Stephen Arroz & Yorkwoods Services Manager Young Lak Jin some time ago "Dear Stephen & Young, I wanna to report a xxxxx female staff of yours who seemingly was disliking the rare brief quietness this library has this evening & engaging a mainly social conversation non-stop with a male...
Read full complaintIs a huge incompetent bureaucracy of our city
I never received any calls or missed call messages from Sarah Bradley, Area Manager for Yorkwoods Library, who claimed to have called my number. I was expecting & waiting for this call from Sarah Bradley yet did not receive such cal at all. I requested Sarah Bradley to provide relevant document indicating date, time, duration of her claimed call(s) from her...
Read full complaintPorn viewing at a Toronto Public Library branch
I have been witnessing & reporting multiple occasions when male adults, male teens & boys watching porns on public computers at Yorkwoods Library for the past 15 years or so. Yorkwoods staff do not seem to care much even after they said ''no'' when I asked them if people are allowed to watch porn material on a library computer. I suspect a few people even...
Read full complaintThis is the public library I experienced for 20 years
For over 20 years, I have been directly impacted by countless unwanted incidents at yorkwoods library. I feel that these are something that keep recurring, never ending & our ' able to de-escalate or deal with all possible incidents' library staff would ignored, pay no or little attention to, simply actionless & play mute, get annoyed if being approached...
Read full complaint and 1 commentNo action on quiet computer area thought
I was told recently that Toronto Yorkwoods Library Senior Branch Head Stephen Arnoz sent an email to his staff about his plan to keep a computer learning room a '' quiet area''. I could NOT witness actualization of this thought or support/action of any form of enforcement 99% of the time by Mr. Arnoz himself who knows very well the usual noisy times of the...
Read full complaintGuilty before proven innocent
Yorkwoods Library senior branch head Stephen who seemingly got quite annoyed about my multiple daily noise complaints & his manager Young Lak Jin whom I have been complaining for years re his incompetency, attitude problems & lies to me, have taken advantage of allegations from 3 James Cardinal McGuigan Catholic High School students who framed me of...
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