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The good, the bad, and the ugly - discover what customers are saying about Ringaza.com

Welcome to our customer reviews and complaints page for Ringaza.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ringaza.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ringaza.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Ringaza.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Ringaza.com. Your feedback is an important part of our community and will help others make informed decisions.

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7:23 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I did not order the services that were charged to my phone. When I called the merchant number shown on the bill, it was a non-working number! I called customer service for AT&T and was told they are having a huge problem with this but that it would be credited back to my bill within the next 3 billing cycles, but I had to pay for it now. You can best...

Read full review of Ringaza.com and 7 comments
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2:35 pm EDT

Ringaza.com Unsolicited text messages on my phone I am being charged for!

I was sent an email fraudulently to look like it was from my son in Korea on myspace. It stated that he had purchased me a ring tone and I should click on it to hear it. When I clicked on it, I was hesitant, because no ring tone ever played, and I was put into some sort of menu, so I clicked off of it. Since then, I have received daily messages from the rap industry (I am a 46 year old, I have no interest in rap music) of which I am being charged approximately $10 monthly. I have visited their website and tried to get the unsolicited service canceled, but it has not.

Read full review of Ringaza.com and 8 comments
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Don March
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Dec 05, 2008 6:19 am EST

I was taking their quiz and found that this resulted in a subscription I had no intention of ordering

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christine ross
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Nov 10, 2008 2:10 pm EST

i got out of the shower noticed i had a text message i wrote stop thinking t hey would stop it and they didnt, i got another text wrote stop again then i got a 9.99 charge, , , , , , , , i have a prepay phone and i had just put time on it arlier in t he day...i want my money refunded espically when they finally sent me a test saying i was unscribed

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lori burks
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Nov 04, 2008 1:55 pm EST

i was taking a quiz and i didnt want to enter my cell# because it took all minutes off my cell before and i need my cell phone now i have no minutes so i canceled i think i should get a refund cause no results 4 the quiz i took and no ringtones

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linda ash
Fortedward, US
Jul 29, 2009 8:08 am EDT

i would like yor help as got ripet off as said i feel ringaza is a rip off an false advertizment they took me for my money 9.99 not once but twice as after did not recive order contacted them an they took off 9.99 again from my minuites left me with nothen an i have a 4y.r. so need my only phone ! please help

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linda ash
Fortedward, US
Jul 29, 2009 7:59 am EDT

ringaza took $9.99 off my phone not once but twice an i recived no tones ive emailed wrote an called with no results! all recived was your order will arive shortley on my phone nothen more ive been at them since july 23 2009 /7:00 a.m. all days long not even a reply back" ! please help to get my money back please !

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Teri Burton
Dickson, US
Feb 17, 2009 4:42 pm EST

The same thing happened to me twice today! I don't know how to stop it! Does anybody out there know?

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joe
Dallas, US
Dec 27, 2008 8:23 am EST
Verified customer This comment was posted by a verified customer. Learn more

i am investigating cases for unsolicited text messg, and would like more info on this ringtone matter.

anyone wanting to discuss it further, please email me at...malleylaw@gmail.com

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gloria marshall
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Jun 26, 2008 11:09 pm EDT

All i want is a complete refund back to my account [protected]. i never authorized any charges to be deducted. I tried to reply back to unsubscribe but it had taken my account to a zero balance.

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12:00 am EST

Ringaza.com Text message fraud!

Unsolicited text massages sent to and billed to my cell without my consent. I suggest joining forces for a Class Action Suit.

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Donna Vittoria
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Aug 06, 2008 3:44 pm EDT

Being charged for text messages that were not authorized by me! Beware all! Do not let them get you!

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Pippy
Bonita, US
Jul 05, 2009 6:43 pm EDT

I do have Verizon and not knowing that the offers of TrialPay, Prize Rebel, MetaRL, etc. were subscribing things. I am only 11, and I tried them, and still received my prize. Although, my mom got the phone bill and it said it wass charged 20$ for my dad and I 's phones. So, she contacted Verizon and asked why these charges were placed, given the number and texted "STOP" to them, and blocked them from further charges, yet this 332-32 is still texting but I cannot see them, therefore I do not have to worry. I think it is B.S that they do this, frauds come in many ways nowadays, no matter what game, online use, etc. It will happen.
~ Pippy

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cruiz7197
, US
Apr 16, 2009 3:00 pm EDT

Ringaza=RingaZa=Rigaza=FRAUDULENT CHARGES!

We were charged $9.99. Brand new cell phones!
facts:
Day after opening them a charge appeared out of no where.
No one else had access to our phones.
No one took any online quiz.
We were not online.
There are no kids or anyone else with acces to the phones.
There were/are no texts from Ringaza.
Charge appeared without any promting in any way on our part.

What we did so far:
We contacted our cell phone company and had ALL THIRD PARTY CHARGES banned and blocked- DO THIS NOW EVERYONE! (We have Verizon.)
We wrote a dispute E-mail to Ringaza (from work.)

So far:
We got a nasty E-mail from Ringaza refusing a refund for this fraudulent charge. They explained the way they trick others into signing up for their service (the "free ring-tone scam" above.) We did not do that. (By the was--DON'T take the Facebook quizzes.

This company is a FRAUD! Their practices are illegal. There was never any agreement nor disclosure of any kind.

By the way--
Whovever "Bobby V" is above in this posting, who said there is "no possible way to accidentally subscribe" is right. While some of the people tooka quiz of got a text--in this case, Ringaza FRAUDULENTLY sign US up WITHOUT our permission--it's no damned "ACCIDENT!" They did this on purpose to take money. FRAUD FRAUD FRAUD ALERT! They think no one will initiate a class action, because it's only $9.99! Exteremly deceptive business practices, and now blatant fraud.

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melanie
Moscow, US
Apr 13, 2009 11:50 pm EDT

the same things happened to me. this is entrapment, unethical, misleading, & ###! they keep taking the $ . i can't use my phone without text interuptions. and now i can't even reach them to "unsubscribe". this needs to stop. they need to be shut down and pay for their actions. WHAT DOWNLOADS? that's not how a company does business. you really are ###s!

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OV614
Orient, US
Mar 04, 2009 5:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Bobby V,

I am amazed that you talk to people they way that you do knowing that your company uses the sneaky tactics it does to acquire your business. I myself, did not order the pin number. I read the small print underneath which tells you that you are actually subscribing to a service which has absolutely nothing to do with the task you were performing. I stumbled upon this by clicking on an IQ test. I answered about 10 questions that anyone with a 3rd grade education should be able to answer. Then, before it gives you your IQ score it wants your cell phone number so that it can send you a pin. Only by reading the fine print underneath will you discover that you are actually subscribing to a service (which I assume is worthless since they have to resort to these tactics to get business.) Your company is sneaky and underhanded and everyone that you have scammed should win a class-action suit and get their $20 back and then some for the trouble of having to deal with a loser like you.

Suck it, Bobby V

Chad

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ll
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Nov 14, 2008 7:01 pm EST

hey tht happend 2 me...they said they would send results to the test if i typed in the pin...then they said i had subscribed and to stop all i had 2 do was send stop 2 them...i did tht immediately so i was subscribed 4 all of 2 minutes...are they still going 2 charge me the monthly fee?

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LINDA PETRY
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Nov 07, 2008 10:28 pm EST

Please remove me from your list now.
Thankyou I NEVER WANTED IT TO BEGIN WITH!
[protected] Linda Petry

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Mik
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Nov 03, 2008 5:23 pm EST

I played some quiz about Metallica from a link I clicked on with facebook, and thinking facebook was reputable, the link was ok. I won the quiz, clicked "download your free ringtone", and I was taken to a page of ringtones with about 10 artists, NONE of them Metallica, but there were several other links on the page asking me to "click here" for other stuff. I never did get my ringtone, so that is false advertising to start with.

On top of that, I am now receiving multiple text messages every hour, none of which I consented or subscribed to, and if you are going to tell me that I didn't "read" the fine print, that's illegal and entrapment, and that's just for starters. You can't advertise things like that and then sign someone up, knowing that they would have disagreed, had they knew what they were signing up for. That's a scam, and if it was legitimate, you wouldn't have to put it in the fine print in the first place.

I just tried sending a message to customer support, and I am getting page timeouts on the page, and when I log into the account that was created for me when I tried to get my free ringtone (which I also did not consent to), I went to the "account" page, to request for the text messages I keep getting on my phone to stop, it went to another page with another advertisement asking me for my phone number again, and a PIN, NOT an account page where I can subscribe/unsubscribe to get the text messages to stop.

I would appreciate if I could get someone from that company to get in touch with me so I can get any and all of my information removed from their database, as I did not consent, nor did I subscribe, and I do not want to create an account. This is misleading and it's a felony at the very least.

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Jan L
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Oct 28, 2008 7:48 am EDT

I did not subscribe to this crazy scheme. One day, I went on a website and asked to receive different ring-tones and then began receiving these ridiculous text messages. I've just sent back a message "STOP" after one of the text messages said they would stop sending the messages if I replied w/ this message. I'm hoping this is the end!

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John
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Oct 16, 2008 9:15 am EDT

I agree with the complaint...you can "accidentally" be subscribed to your scam of a service if someone puts in a phone number that doesn't belong to them...and you get $20...please...Not to mention, a screen pops up after you take the IQ test and they send you a text message saying you subscribed to their service which you haven't...and that is an unauthorized charge. You will be hearing from my team of lawyers.

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