14 Day Free Trial Offer is a scam - incurs monthly shipments over $80.00/Mo. - No mention of this in the free Trial Offer. Misleading/Deceptive Business Practices. You Order this under the Dermapril/Rausher-Bekke web site.
If The Internet is no longer safe to purchase Products, then the whole e-commerce businesses are in danger of losing a lot of business. I will no longer buy anything over the Internet.
Like other people on this board, I have been scammed by the company trading as Res V Max of Hollywood, Florida. I signed up for a FREE trial supply of the product RES V MAX (Resveratrol) on the internet, as their site gave the impression that this product was endorsed by Dr. Oz.
After receiving this product by mail, I was charged an additional $79.95 on my credit card. There is no telephone number or website address on the product label, and now I have discovered that the company has been exposed previously by Complaints Board.com.
I suggest that other people do not make the same mistake as I did, and check out the company in future before purchasing anything from this type of scam.
I have 2 charges on my credit card for $.99 each. I have been calling for days to tell them that I did not order this product & to cancel before they begin charging my credit card for complete orders. There are 3 phone numbers, 2 on my credit card bill & one on he pamphlet inside the box. When I call any of these numbers, I get a recording that states the boxes are full, therefore not allowing me to speak to a consultant.
I, like so many others are disgusted with this company...What a scam!
Do not order your FREE TRIAL, you will never get to cancel and they charged $87.13 on my credit card, making it appear it was about 10 days before the date I ordered my Free Trial. They have a picture of Dr. Oz and it makes you think he is affiliated with the product. I called immediately to cancel and did speak to a person who said I could not cancel yet as my order wasn't in their system. When I called later, I was never able to cancel, speak to anyone or complain that they are not supposed to charge my credit card. The "online customer support" www.myordersupport.com has a "live chat" and you are never going to get anyone to chat with you, either.
I got the trial order. When I was on the web site they had nothing that i could find that said after 14 days you would be billed the amount. Today I received another bottle in the mail, which I did not order seeing as I was sick for four days after taking the junk which definitely did not work.
I called three different times and was on hold for 15 minutes minimum. I finally yelled into the phone and amazingly someone answered. No help there, they have all these little answers for everything. My cost to ship the junk back and then they will remove it from my credit card.
Now there are new entries on the Internet, they are using a report done by Barbara Walters which she did not give them permission to use and they are scamming people by making it look like she and the scientist she was talking to were supporting their product which is a shame. Barbara Walters has a disclaimer on line now that she never gave them permission to use her name or the video from her program.
I will be sending it back by certified mail so they have to sign for it that they got it. (With my luck they will probably refuse to sign for it). I have made sure the order was cancelled and will be calling my credit card company to have them put a stop on any requests from the company again. Please let others know of this company and the scam they are pulling with the false advertising and using influencial people to sell their junk.
I tried to get a free trial of this product and it ended up costing me almost $260.00 on 5 different dates. I did receive the free trial bottle, but was billed for and never received the additional 4 bottles. I tried calling several numbers I came across in my records and on the bottle and my credit card bills, but could never get through. One of the numbers I called was answered by someone in India (I assume because of the accent) and though he was nice he claimed there was no record of my order. I have already paid the $260 on my credit card, and so far no further billing has been submitted to them, so I guess I'm just out of luck. I kept thinking I would receive the refills, but apparently I was wrong. I'm not sure I'll even try to work through my credit card company because it's not their fault that this is a scam. I sure hope this crowd gets caught. Obviously they have scammed many of us under the guise of a company endorsed by various news programs and Dr. Mehmet Oz.
ordered the free trial . they charged my account the full amount . iam pissed! and of course you cant get them on the phone or email to try a stab at getting your money back. guess i will have to chaulk the up to being stupid .wont happen again. i will never order another free trial of any kind.
thanks so much for the venting kay salisbury
I clicked on their pop up ad which advertised a free trial size for $2.00 of Resveratrol which I received. The $2.00 was billed to my credit card.
Two weeks later, they begin billing my credit card $87.13 three times on the same day. I did not receive any more "free" samples. I was billed $257 before I knew it. Only when I checked my credit card online statement did I realize they were repeatedly billing me. When I called and demanded my credit card be credited, they were very uncooperative. DON'T ORDER ANYTHING FROM THEM, THEY ARE CROOKS!!! When I checked into their website, they have written in black letters and hard to read that if you don't send the "free" sample back within 15 days, you will be billed, but they don't say how much this "free sample" costs. They also won't accept the bottle of "free" resveratrol back unless you contact them first for a "confirmation" number and warn you not to send it back.
Received a trial bottle of Res V Max for $3.95 which was billed to my credit card, bottle was free, only had to pay for shipping and handling. Not impressed sent e-mail (got the e-mail address from the internet ad) cancelling the subscription w/ in the 14 day period allowed. Well this company has charged me $87.13 3 days after I sent the cancellation e-mail. When I called this company, I was informed that my account was still "active", not only did they claim they did not receive my e-mail but they claim the e-mail address I sent this email to was not theirs. How convenient. Do not order anything from this company. SCAM, SCAM, SCAM!!! I will now call my credit card company and file a complaint to have the charges reversed. This company also goes by several different names. Do your homework, do not order and save yourself headaches later. Not to mention the product does not work.
If you are thinking of doing business with this company DON'T. It's a total scam. Customer service...