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Regent Insurance Company Claim not resolved in 5 weeks

I logged a claim with Regents on the 1st of March. My son had an accident that Monday morning. I provided the REGENTS with all the documentation a day after I received their list of requirements. I am taking the matter to the Law Society and will be contacting the Ombudsman if my claim is not finalised in 24hours. I am not specifying the details of this matter as yet, as i will be logging it with the Ombudsman at first later today. I WILL POST THE DETAILS OF MY AGONY AFTER 24HOURS ON THE SITE.

I contacted Bianca via e-mail yesterday and later followed it uo with a phone call. She promised to get back to be before the end of the day(yesterday. Nothing happened. Bianca is very polite but there is no service from Regents Short term Insurance.

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My Honda Balade got stolen on 19 September 2006. I reported the incident to Regent Insurance Company on the 20th September 2006. On the 29th September nothing had happened yet. I phoned the insurance company and spoke to Elize from the claims department, asking why the assessor haven't contacted me yet for I'm a single mom having difficulty getting the...

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