iheaters Complaints & Reviews

iheatersiheater 1500b

Thermostat does not work right. I set it on 68 degrees for overnight, and in the morning, the room is down to 63 degrees, and the heater has not cycled on!!! I have to manually up the temperature control to over 70, to get it to come on. It is not cycling on at night to keep the room at a steady temperature. Does not meet expectations and I'm not happy with it.

  • Lo
    Lora Kay Jan 07, 2009

    can't remember the website But
    It was under Iheaters
    If ur not sure of whether to order this ... DO NOT
    if ur not satsified, the company will not refund ur money!!!

    0 Votes
  • Mg
    M. Garrett Jan 22, 2015

    All three of our iheaters have broken switches. One was barely used before the switch broke. Can't contact the
    company for replacement parts as they don't answer the (800) number for customer service and website is a joke.

    0 Votes

iheatersBuyer Beware

The first one I received was defective and I had to pay the shipping to have it exchanged. I wanted to return it for a refund, but they said they would not do that. I called them after I received the second one to see if the IHeater has a thermostat. The unit will kick off but not kick back on. Really tired of dealing with this company and product...

  • Ih
    Iheater Mar 07, 2010

    I am having similar problems with my Iheater. I can't get it to recycle. The furnace thermostat reads 67 degrees in the room, but I have to run the unit
    thermostat, if it has one, up to as high as 78 to get it to start. I was told that the unit thermostat has a 7 degree variance. I have installed a number of
    thermostats. If one worked like that it was returned for a new one. I haven't contacted the factory yet, but their dealers are either uneducated, ignorant,
    or just don't care. Their excuses and reasoning are way out in left field. BUYER BEWARE!!!

    Rollin E. Goheen

    Any one care to comment? [email protected]

    0 Votes
  • Sc
    scotsman4321 Apr 22, 2010

    I got my infrared heater from www.originaliheater.com and it is awesome. I turned off my gas and use it to heat my whole apartment, and it doesn't even need to run that often. I had a similar problem with the thermostat, and they replaced it right away at no charge. They had good customer service, and they did have a money back guarantee.

    check out http://originaliheater.com/comparison.htm for a good comparison guide on a bunch of infrared heaters.

    0 Votes

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