Prochatrooms.com reviews and complaints

https://www.ecwid.com/store/prochatrooms
Got a email from Alan Fortin. You his brother? Or another scam?

once you understand how they make this programme. its not really hard to set up. i have the latest one put out before it closed down for reasons no one really knows. i didnt have time to get the addons iike i wanted, like i said site closed with notice or warning. i cant seem to find any addons for it. but if anyone needs help with the prochatroom set up ill be happy to assist you to set it up.

I see a LOT of people complaining about Prochatrooms... mostly because they can't get it to work. But I personally have been using it for about 3 years now and have not had any problems. I'm not a programmer, but I am pretty good at figuring these technical problems out and got mine to work well.
For instance - with the guy that said his download was missing files... that sounds like he downloaded the "Upgrade" version - not the "Full" version. I know because I did it too lol. A lot of these people having problems may be in over their heads by trying to install & configure chat rooms. I'm no GURU and can't write a line of code... I had to spend WEEKS/MONTHS tweeking my installation and getting the colors how I wanted them to make it look nice & professional, but granted - it wasn't easy. I had to get a lot of help from the "Community Forum"... I never sent emails, and in fact they do say right on their website that users have to get help from the forum. There's a GURU in there that's pretty kick a$$ and seems to be able to solve almost anything.
I WILL SAY however, that he did seem to stop answering me after awhile, and now the whole site seems to be gone - although their domain name is not available. So I'm confused about that... and can't get to the site now. WTF? I like the program, but it does seem to be a shaky & unreliable company. It seems that if you can get it working yourself - you'll love it. If not... you're screwed!

I agree

i apid $134 dollars for the video chatroom for wordpress. they ignored all my emails then i open a paypal case. Then they lied in paypal case and said i was claiming against the support not not the software. They had the details to install it and didnt, This went on for days.

I bought a new software elsewhere, then they escalated the clain so i couldnt reply after they had lied in the claim.

Ive been scammed out of $134 by prochatrooms ive asked for a refund 50 times, i havent used their software as you have to get them to licence it. So theyve stolen my money and i have no chatroom.

Im taking them ti court and swindon trading standards i suggest you all do the same. and please do not get involved with these "people"

They know they messed me about the ignored me for days then they never installed it so i went elsewhere then they use dirty tricks in the paypal case. THEY KNOW I CANT USE THE SOFTWARE as they didnt install it or licence it so i went elsewhere to get a chatroom as these clowns were ignoring me after i had paid... but they refuse to refund

Hello Baklude,

Firstly, sorry for the late reply we have only recently been made aware of this website. Should you have any issues with our software we are more than happy to provide support. We can be contacted by email, community forum and live chat (if requested).

Please let me know if i can be of any assistance.

Best Regards,
Jeff (Support Team)

I suggest you get boomchat. it does what no prochat room does and a lot more. more control over your chat and add ons with it. built in radio player on the chat room. easy to add smiles and avatars. gues log on or reg log in. have 5 level of staff. mute chat room, kick from chat room mute a person, ban and no vpn can get in if a person is banned. 20.00 and its all yours. http://www.boomchat.com

Here is a copy of a letter I posted in their forums :
I just wanted you guys to know...
I was going to upgrade to version 8.1 as of 3 days ago...
I was going to not only buy the video chat but also was going to buy the login gallery plugin, the advertising plugin, the share files plugin and if that isnt enough I was also going to sign up for the monthly $20.00 video hosting as well... but... I needed a few questions answered... I sent 6 messages through direct email... tickets and forums... and no one ever responded!
Therefor you lost a big sale! I waited for 3 days for an answer and no one ever responded.
So what choice was I left with?
I went to a whole new chat system!
Visichat!
Bought it outright, installed it and have to say it blows prochatrooms away!
They got you beat, not by a mile, but by 10 miles! it is state of the art flash based and it is gorgeous! I love it.
you could have had my business but you decided I wasnt important enough to answer, well now you get nothing from me!
I admit I was upset when you first decided to start charging people for plugins on the new version 8, and I was not going to upgrade at all, but after thinking about it, I thought well you know, these guys work hard on these plugins to design it for a pretty decent looking system so fine, I will pay for the plugins and get a nice system to offer to my users, but after being totally ignored and tossed to the side like I didnt matter in the least to anyone in prochatrooms, I thought to myself, do I really want to do business with people who treat people like this? no I absolutely do not!
Im a business man, not one of your website kids in their 20's with a hobbyist chat to entertain their friends and buddies,
(no one take offense - I dont mean it in an offensive manner, it's just an example)
I am a 53 year old man running a professional business on a professional site and use chat as a professional tool
(im in the music entertainment business)
And the people im associated with in my industry would have been hearing the name prochatrooms.
You might be saying so what, who do you know?
Ever heard of bobby vinton? pat boone? tommy james from tommy james and the shondells? how about the 5th dimension? any of those names ring a bell?
These are people I do business with!
And now they will hear the name visichat, not prochatrooms!
You blew it!
I have version 7 on my website as a backup and will use it only in an emergency if my new chat system goes down, I have that right because I paid the fee to have it licensed to my site and unless you refund me my money, I will use it when I want and how I want or not use it at all.
I highly doubt that the new techs I am dealing with however will allow the server to go down or the new chat I just bought to not work, because they have onsite tech support 24 hours a day, 7 days a week, which sadly is more than I can say for prochatrooms!
Hope your happy with your choice to ignore your customers!
You must be pretty wealthy to not have to worry about making money huh?
Good luck and goodbye!

John michaels
Owner
Bullseye radio broadcasting
All oldies - all the time!
Proudly using visichat - a state of the art flash videochat system

They scammed me out of $134

Just read all the people theyve scammed and do not get any chatrooms or wordpress video chat rooms from these people.

Devious and refuse to refun even though they never installed or licenced my software and ignored me for days after payment.

They know I cant use the softare and refuse to refund.

Taking them to court and will be getting a prochatrooms domain and doing a full report with screenshots as a review.