Menu
Write a review
File a complaint
ComplaintsBoard
M
1:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Direct Tv is a rip off. Twice they bill me for pay per view I never got the service. Even I complained to them, they answered were "we can not do anything, it is over. Besides, if they change the box where their card is, all the times you get charge according to them "their system never got the sign of the order". Imagine, they changed my box in 2013, they...

Read full complaint
ComplaintsBoard
D
6:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Pay Per View Pay Per View Fraudulent Charges

Didn't Notice the Charges because of electronic statemet delivery. (Changed that to regular Mail)

Spent most of my Sunday on the Phone with Dish Network. Spoke with 2 reps & one supervisor.
Advised to lock all dvr's (TV'S-EACH REMOTE).

No Time Available for Pay Per View Movies, because they run all day. (Total 2 in 3 Months in One Statement) DECEMBER 2009
VOD Movies were ordered in very early hours like 3am, 4am, 5am & in between.

No Credit was provided.

Only happened after I connected my DVR's to Internet (Connected DVR to Internet, according to Dish Network, 10/02/09)
First Charge appeared on Nov-28-2010.

3 Movies were watched twice in 3 months overbilling period (within 2 days)

LOOKING FOR MORE DISH NETWORK CUSTOMERS WITH OVERBILLING ISSUES FOR A CLASS ACTION LAW SUITE

Contact Info:

[protected]@yahoo.com, Shawn Michael

Company Business Name: Dish Network

Country of complaint: United States

Address: California

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
Djmars
San Bernardino, US
Send a message
Jun 17, 2011 2:56 am EDT

This is currently happening to us! Started when we upgraded our system to DVR system. Last 3 months have had between $70 To $125 worth of extra charges. We never ordered these movies! Was told the same thing to lock all tv's. Still have extra charges. I now am refusing to pay the fees.

Is this your company? Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Get free account