Orange Luxembourg reviews and complaints
Financial fraud
Do not ever get a orange connection. You will regret it for life. I got a new connection from orange luxembourg and submitted my credit card to them for deducting my monthly bill. And the next minute there are unsanctioned transactions on my card and from then on continuous transactions every month. I kept complaining to them with all the transaction details but all I got was "we are looking into it". The transactions are clearly shown as 'orange recurring bertrange lu' but somehow they run a company where they cannot track the charges they make to customer cards. After months of pestering and repeated charges later, I had no option but to block the credit card and get a new one with the disputed charges still being investigated. So much hassle because they don't know to run their company.
ADSL // never installed - rude customer service
Sadly, I had read very poor reviews about Orange but still decided to go for them anyways, and now its my eighth week since I contracted ADSL and I still have no service nor the possibility to contract another provider as they are holding me hostage and would not allow me to cancel my contract. I signed Orange's ADSL at the end of July 2016. They scheduled...
Read full review of Orange LuxembourgGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!