I too have purchased a tank-less hot-water heater and I experienced much of the same as these other complaints. George is a crook!! Anyone who wishes an another participant in any action against this guy and his company should contact me. Something needs to be done!!!
Ebay, Paypal, Wachovia, BBB, Bureau of Consumer Protection, IC3.gov, UPS, USPS, omega2000group Scam...
He advertises this equipment as being US manufactured when in fact it is low end dangerous chinese.
There are no instructions and the warranty is a sham. George sararu poerated from his mothers garage on a sprint cell phone. He is rude and just a common thief.
He has a f rating with the Los Angeles BBB.
If you google his name the facts are all there to see. If you google earth his factory address and corporate headquarters you will see a desert landscape and a shack behind some low rent housing. Be certain to view the street view.
I hope you have better luck than I did with this Romanian Gypsy thief!
I am a builder in NH, that is currently looking for help in resolving an issue with a manufacturer / reseller...