Nextcare reviews and complaints
Poor treatment
I imagine after my experience, that maybe a lot of people lie because they treated me like a liar with absolutely no idea how terrible this week had been for me and my family. Here's our story: On April 13th our 4 year old son had a fever of 101. From my knowledge, if it's below 104, you treat it at home. Which is what we did. We alternated Tylenol and...
Read full review of NextcareArmando Goncalvez
I asked my daughter to go to urgent care location at Calle Santa Cruz in Tucson and I was surprised that she recieved horrible service. She complained about a headache, sinuses and fever and the PA did not even check her ears or throat. Barely paid attention while checking her heart beat. When my daughter raised the issue she was told that she could be checked again however she would have to wait her turn again behind everyone else. When we tried to contact the patient laison we were told that the employee did not have an email (hard to believe). We did call and had to leave a message; no return call. Still waiting on Ms. Ronnie Ham, Patient Laison. What a waste of time and money to use the nextcare services. The staff on that particular day was horrible. Date of event July 22, 2014.
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor Management
I have been seen in Nextcare several times and noticed a lot of things that should not go on and Im sure its due to poor management! I have made several complaints to their compliance line and nothing gets done! Ive been waiting before to been seen and the manager was upfront with the receptionist with her feet up on the counter talking ### about one of...
Read full review of NextcareGiving a Voice to Consumers
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The same thing is happening to me in 2016! Wow