My Waterbed Shop reviews and complaints
This review was chosen algorithmically as the most valued customer feedback.
adherence to return policy published on website
There is too much information and communication to be covered here but he refused to honor his return policy. The matress was the wrong size, we tried to return it and were told it was a special order and would be charged extra fees and return charges and also that it could not be returned at all. Whether the size discrepancy was our fault or his is up for...
Read full complaint
The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
softside waterbed
I JUST WANT TO SAY I JUST BOUGHT A BED FROM THIS SITE. THE COMPLAINT ABOVE ALMOST STOPPED ME. IT WAS THE ONLY ONE I COULD FIND ANYWHERE AND THE BBB GAVE STEVE YEDS AND MY WATERBED SHOP AN A+ RATING. I THINK THE COMPLAINT SHOULD BE REMOVED. I WAS SURPRISED BY THE QUALITY OF THE BED WHEN I GOT IT SET UP. I HAVE NOT SLEPT THIS WELL IN MONTHS. I AM SO SO SO!...
Read full complaint and 1 comment
We have received your comment. Thank you!