Sleep Doctor Mattress reviews and complaints
I now wake up to neck, back and spine pain every day
We purchased a Queen sized Sleep Doctor Mattress set from Okemos, Michigan within the past year. I was never "fitted" (didn't even know that was supposed to happen) or told return policies until after the purchase. I tried to deal with the local manager several times (I even tried to call the owner of Sleep Doctor, who apparently cannot be reached.) One associate from the Okemos store even told me that "comfort is not guaranteed". Isn't COMFORT the MAIN reason you buy a new mattress?! After thousands of dollars, I now wake up to neck, back and spine pain EVERY day.
Company Business Name: Sleep Doctor Mattress
Country of complaint: United States
Website: leepdoctormattress.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not belive them
I went to Sleep Doctor in Jackson, Mi. I told them I needed a firm mattress. I showed them the one I picked out. I was asked if I was a sied or back sleeper and was shown another bed"with the same firmness but supported a side sleeper better per Doctors, Chiros etc. So I asked what if it wasn't comfortable after sleeping on it for more than just 5 minute...
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My husband and I purchased a King sized mattress (manufacturer: International Bedding Co., Model #: HER 2000 F) from the Muskegon (MI) Sleep Doctor on 8/11/07. We did not purchase a box spring since we have a platform bed. We paid $599.00 plus tax. Eric ****** was the person who sold us the mattress. After having the mattress for a few days, I noticed...
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