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The good, the bad, and the ugly - discover what customers are saying about Liberty Home Guard

Welcome to our customer reviews and complaints page for Liberty Home Guard . We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Liberty Home Guard .

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Liberty Home Guard 's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Liberty Home Guard , or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Liberty Home Guard . Your feedback is an important part of our community and will help others make informed decisions.

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8:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Liberty Home Guard Liberty home guard. Scam

I had an electric afci circuit breaker in my bedroom tripping, These protect against fires. Technician #1 assigned to fix it on the phone said he dislikes these breakers and he would just remove it. I told him I wanted it to stay with afci protection. He said he would install a gfci breaker. This is to prevent against shocks around water. This would not be to code. He decided he did not want to do the job.

Technician #2 came by and just looked at the brand of breaker and left. Two weeks later came by looked again and left.

Technician #3 came by looked at the brand of breaker, left and never came back. I called him several times. He told me he could not get approval to do the work. 2 months later and the only thing that has happened with this company is they took my money 500 membership 100 service fee, and wasted my time. Scammers.

Claimed loss: 600

Desired outcome: Refund

sdfasdgasdgfsConfidential Information Hidden: This section contains confidential information visible to verified Liberty Home Guard representatives only. If you are affiliated with Liberty Home Guard , please claim your business to access these details.

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10:26 am EDT
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This company is absolutely terrible! I recently opened a claim on my HVAC. It was a Friday and I was told I could use my own technician since they could come out that day. They arrived, diagnosed the issue, so I called to get approval as instructed. The amount of the claim was denied due to cost and I was told I would receive some options within 24 hours. I...

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8:32 pm EDT
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We are currently having a dispute over a broken water heater. We contacted Liberty Home Guard (LHG) at [protected]. Matthew Mendez at LHG created a claim ticket... claim ID # TN:WH-[protected]. Initial cost for this to begin $85. (paid) Then we were contacted by a service contractor in our area who sent out a tech to verify that we indeed had a broken...

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5:31 pm EST
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Liberty Home Guard solicited to sell me a policy to cover my home appliances. They used the BBB rating to assure that they are the best in the business. They assured me that 100% of my appliances would be fully covered with repair or replacement. I never received a written policy from them. After paying several months I called today, Thursday November 10...

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4:29 pm EDT
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Terribly slow service. We have a rental property with them, and they have taken over a month to get quotes for a new AC. It has been around 100 degrees every day this past month, but they have no regard for the tenant. The technician they sent out, sent them all the information they needed, and two weeks later they have not accoplished anything, because...

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3:35 pm EST

Liberty Home Guard Home warranty service

HORRIBLE COMPANY! I've been trying since September to get an AC replaced, and they dragged it out to December, then ordered all the wrong equipment ($3100). I returned the equipment and asked for a refund on the equipment and my membership ($3200) because of the nightmare this has been. They NEVER do anything. I call and call and call. I send email after email. I'm left on hold forever and no supervisor will contact me. I tried disputing it with my credit card company and they have done nothing after weeks and weeks. This has been such a horrible nightmare. If anyone has any advice to help me get my money back, I would appreciate it!

Desired outcome: FULL REFUND $6300

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