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The good, the bad, and the ugly - discover what customers are saying about Leaf Financial

Welcome to our customer reviews and complaints page for Leaf Financial. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Leaf Financial.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Leaf Financial's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Leaf Financial, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Leaf Financial. Your feedback is an important part of our community and will help others make informed decisions.

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D
1:40 pm EDT

Leaf Financial lack of professionalism and expertise

I agree with all of the reviews about this company. I am the owner of a company that sells commercial dishmachines, in doing so, I finance the machines and Leaf helped me with a couple of those deals. However, recently when I reached out to them to help me finance my customers dishmachines, a chain of restaurants and the owner wanted to finance them direct. All I had to do was find him the finance company. So I recommended Leaf and submitted all the paperwork required. Low and behold for one week later, I hadn't heard from my rep, so I sent him several emails, with no response, and finally on my last email I asked him, should I be looking for another financial institution? Still no response. I decided to call them and got a hold of the VP. who knew nothing about the deal and to make matters worse, he reached out to the employee while the employee was out sick.

All that did was really piss off the employee and the employee called me and told me, that since I sent him an email "asking" him if I should just use another institution, that he assumed I didn't want to work with him anymore on this $40K deal. Then when I told him that was true, I was simply asking since he never responded, it didn't matter, the deal was too difficult for him and he was getting the runaround from his office too. Very unprofessional and lack of customer relations skills.

So end of story... my customer had to start the process all over again. WE were stuck with $40k worth of dishmachines and now had to look for new equipment lender...thank you Leaf! Will never use Leaf again. But Leaf doesn't seem to care how many customers they lose, so I'm sure it won't phase them a bit.

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8:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Leaf Financial failure to respond

If you have any questions or concerns about your account including how payments are applied, balance info, etc., do not expect to reach anyone except the operator and message machines. I am now intimate with the message: "You have reach Kimberly McCaskell. I am on the phone or away from my desk. Please leave your name, phone number, & contract number, and I will call you at my convenience. The problem is Kimberly doesn't appear to have any convenient time in her schedule to return calls. I would suggest using another equipment financing company. This is the only one we have a problem communicating with.

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Ramelle
Ramelle
Weed, US
Feb 01, 2012 5:00 am EST
Verified customer This comment was posted by a verified customer. Learn more

Umm... Speaking of a good memory... You seem to have me confused with the scamming spammer in question and I got to tell you I'm a little offended and more than a little miffed Scambuster.

Ramelle
Ramelle
Weed, US
Jan 31, 2012 9:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I like intimate messages.

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B
10:38 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just finished my payments with Leaf Funding, which included the final "Buy-off." After going over my contract, I found I had overpaid by $121.52. After several attempts to resolve where the money went, they are now conjuring late fees in which they claim I didn't pay over 2 years ago, though they're refusing to send me any proof of late payments. It...

Read full review of Leaf Financial and 10 comments

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