Kolkka Furniture reviews and complaints
Response to a complaint posting
Dear Customer Service, Can someone at Complaints Board please contact me about how to respond to a complaint that has been posted for years on your site. I am the owner of Kolkka Furniture and would like to address the issues presented. This is my 4th attempt to rectify this over the last several years - yet I get no reply from you or the anonymou...
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I purchased a metal table with acid finish from Kolkka 4-5 years ago. This is an extremely high end manufacturer and we paid thousands for the table.
Unfortunately, over the years, the table has become discolored where food/drink has come in contact with the acid finish.
Obviously, the table is well out of any warrently period -- however, I have been very disappointed with Kolkka's customer service. My experience is that high end manufacturers often go out of their way to fix a problem that are clearly their's, regardless of the actual warrenty.
I would warn potential Kolkka customers to ask a lot of questions about how robust the actual product is, expecially the finish.
Company Business Name: Kolkka Furniture
Country of complaint: United States
Address: Redwood City, California
Website: kolkka.com
The complaint has been investigated and resolved to the customer’s satisfaction.
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