Kolkka Furniture reviews and complaints
Response to a complaint posting
Dear Customer Service, Can someone at Complaints Board please contact me about how to respond to a complaint that has been posted for years on your site. I am the owner of Kolkka Furniture and would like to address the issues presented. This is my 4th attempt to rectify this over the last several years - yet I get no reply from you or the anonymou...
Read full review of Kolkka FurnitureBad service
I purchased a metal table with acid finish from Kolkka 4-5 years ago. This is an extremely high end manufacturer and we paid thousands for the table.
Unfortunately, over the years, the table has become discolored where food/drink has come in contact with the acid finish.
Obviously, the table is well out of any warrently period -- however, I have been very disappointed with Kolkka's customer service. My experience is that high end manufacturers often go out of their way to fix a problem that are clearly their's, regardless of the actual warrenty.
I would warn potential Kolkka customers to ask a lot of questions about how robust the actual product is, expecially the finish.
The complaint has been investigated and resolved to the customer’s satisfaction.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!