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CB Furniture Stores Kolkka Furniture
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12:01 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Kolkka Furniture Response to a complaint posting

Dear Customer Service,
Can someone at Complaints Board please contact me about how to respond to a complaint that has been posted for years on your site. I am the owner of Kolkka Furniture and would like to address the issues presented. This is my 4th attempt to rectify this over the last several years - yet I get no reply from you or the anonymous claimant. Please contact me at [protected]@kolka.com .

Perhaps you should include a check box on your website that offers an option to respond. Otherwise how is resolution even possible ? Thank you - John Kolkka

Company Business Name: Kolkka

Country of complaint: United States

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5:24 am EST
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Kolkka Furniture Bad service

I purchased a metal table with acid finish from Kolkka 4-5 years ago. This is an extremely high end manufacturer and we paid thousands for the table.

Unfortunately, over the years, the table has become discolored where food/drink has come in contact with the acid finish.

Obviously, the table is well out of any warrently period -- however, I have been very disappointed with Kolkka's customer service. My experience is that high end manufacturers often go out of their way to fix a problem that are clearly their's, regardless of the actual warrenty.

I would warn potential Kolkka customers to ask a lot of questions about how robust the actual product is, expecially the finish.

Company Business Name: Kolkka Furniture

Country of complaint: United States

Address: Redwood City, California

Website: kolkka.com

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