hotbooks.com reviews and complaints
unknown charges
I purchased a book in May of 2008. I was notinformed of joining any book club or a membership fee. My credit card has been billed $19.95 without my knowledge for months.
After I called the company "Hot Books.com" I was told that I had a 30 trial membership time and since I purchased the book a year ago, I was not entitled to any reimbursement.
I immediatley cancelled this "membership" here is the cancellation number they gave me 4181880. I was told I would not be billed anymore.
The whole company is a sham and I want to notify others of their activities.
Company Business Name: Hot Books. com
Country of complaint: United States
Website: hotbooks.com
The complaint has been investigated and resolved to the customer’s satisfaction.
membership fee
Do not buy from this website, HotBOOKS.com, unless you want to be billed for unwanted charges. As a final step in the billing a small box comes up asking if you agree to their terms. I read the first few lines, it looked normal, and I checked OK. I didn't realize that at the end of the agreement was a 3 day trial which automatically charged me $19.95 for I...
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