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I am a first time hair buyer and when I bought my hair it was too dark. The images didin’t seem as dark as when I got it in person. I called to make a return of an unopened package. It was a big deal for them to agree on an exchange for a different color. Mind you it didint say shipping had to be payed by me to send, which I found it weird when a big...

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6:11 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

As a manager of a high end salon it should go without saying that we are expected to provide a certain quality product/service. When we purchase hair from a "professional supplier" you think you're going to get a "professional quality" product. This is not the case with this company. We applied tape in extensions to a client today and within hours the tape...

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8:09 pm EDT

HairLocs Bad hair and very thin

I just wanted to say i have been getting my hair done for 4 years. Hairlocs strands have changed throughout the years and gotten progressively thinner and LESS hair in every strand. Not even the same quality. Its a shame that they are charging just as much $$$$ and giving LESS HAIR AND THINNER. I think there should be a lawsuit brought against them for fraud.

Company Business Name: Hairlocs

Country of complaint: United States

Address: Henderson, Nevada

Website: hairlocs.com

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Update by jennifer r
Jul 09, 2008 8:08 pm EDT

I just wanted to say i have been getting my hair done for 4 years. Hairlocs strands have changed throughout the years and gotten progressively thinner and LESS hair in every strand. Not even the same quality.
Its a shame that they are charging just as much $$$$ and giving LESS HAIR AND THINNER . I think there should be a lawsuit brought against them for fraud.

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annoynomous
Brooklyn, US
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Jun 23, 2009 10:45 pm EDT

I agree 10000% with your comment above. HairLocs quality is extremely poor and I'm sick to my stomach on how much money I spent and got poor results, and NO refund. I am a hair stylist and certified by them & I'm happy to say after tons & thousands of hours on the computer I have found a new company which I place all my orders with. I have a nice size cliental of about 50 & place orders very frequently. It's their loss now.