Eye Glass World reviews and complaints

I was having trouble with my vision went there they did an eye exam ! Then ask do you want glasses ? I ask is what the problem is !here comment yes ! I spent $400 on two pair got all the extras ! Got my glasses still could not see at work . Called them they said you have to get used to them ! I head on the radio 20/20 had a free eye exam went there ! The doctor took a look at my eyes and said "If I can't see in you can't see out ! " He wrote cataracts on the sheet told me to find a doctor that does cataracts ! Took the glasses to eye glass world they through them in the trash ! never got a dime back !

Bait and switch says it all. I went to the Savanna, Ga store because my wife saw the sign that says 2 pair for $78. We drove an hour to get there, an hour home. My glasses suck, now I have to drive 2 more hours to take them back. It'll take 7 day to make the lenses that I want, and then I have to drive 2 more hours to pick them up, so now I have 6 hours & $276 in a pair of glasses that I hate.

I said that I did not want progressive lenses, the sales person said that it's all they have in stock and he would switch them out if I did not like them, so Monday morning I will switch them out. Then wait 7 days to have them made and then drive back over to Savannah to pick them up. When I went back to pick them up they were just handed to me and not even fitted to my head.
I should of just gone to the local eyeglass place and spent the extra money (and not really that much more) and gotten what I wanted instead of what was pushed on me by the sales person. I would of had personalized local service that I can take them to be fixed when bent, lose or broken instead of having to drive 2 hours round trip to have them repaired at Eye Glass World.

I wish I had listened to my inerself and not bought them at Eye Glass World.

Husband purchased a pair of glass at Eye Glass World in Evansville, IN in December, 2017. Paid for the glasses before leaving and filed a claim with our insurance. Our insurance company paid Eye Glass World instead of us. I called the day they received the check and they claimed they had to forward it to their home office where they would issue a refund. After calling their home office (Vision Care Holdings) every week since then, I have been transferred to 4 different numbers. They have been bought out by National Vision and they are about as consumer friendly as Vision Care Holding. Two months of frustration and still no check.