Menu
Write a review
File a complaint
ComplaintsBoard
D
3:33 am EDT

DVDrare.com Used my card without my permission

I have ordered a set of tv series from Dvdrare and received my order in reasonable time. DVDs were ok and I was really happy about my order. But then I found out that over $700 was missing from my card! Immediately contacted my bank and they promised to help. Later they called me and asked where had I used my card and I told that I have purchased some stuff from Dvdrare. After that I was told that these guys from Dvdrare used my card and made some online purchases. My bank tried to contact them but they never replied, so I had to make a new card. This site is a total disaster! They still owe me!

Country of complaint: United States

Website: dvdrare.com

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
T
T
Trevor Rose
SE
Send a message
Jan 17, 2017 11:55 am EST

Same thing happened to me. .there were about 20 withdrawals from my bank for amounts over £20 (GBP). Luckily my bank reversed all the transactions.

ComplaintsBoard
L
3:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered the Jamie Foxx Season 1-5 dvd set as a Christmas gift for my sister on 12/6/13. (I know, I know, but that's what she really wanted.) The site clearly says you will receive your order within 7-15 business days. I got a shipping notification on 12/9. After inquiring about the order on 12/19 I got a reply from Linda Mills, the "manager, " telling me...

Read full complaint
ComplaintsBoard
R
12:35 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two copies of a TV miniseries (Fresno) that had been advertised on their website on April 25, one copy was meant to be given as a Mothers Day present. We received the order confirmation but we never received a shipping confirmation or anything else. Due to a busy schedule, I hadn't had time to investigate until the day after Mothers Day. When I...

Read full complaint and 1 comment
ComplaintsBoard
Z
7:34 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Stay away from this website. My son really wanted a box set of a cartoon from his childhood. I found it on this website and ordered. After it said processing for 2 days, I emailed the company to check on my order. 4 days and 2 emails later they said they have a problem with my credit card (not possible!) and asked if they could send me a Google invoice. I...

Read full complaint and 3 comments