Menu
Write a review
File a complaint
ComplaintsBoard
A
6:58 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought brake pads at Autozone on 9/7/23. FOR A 2002 F150.After I already had the one side apart I had to figure out how to use the old clips because there were none with the new pads. I went back on 9/8/23 because there were no metal clips that the brake pads sit in to hold them in place. They told me they don't sell them with the pads unless you buy the...

Read full complaint
ComplaintsBoard
R
12:41 pm EDT

Duralast duralast gold battery h5dlg

Purchased the H5DLG battery from Autozone for replacement on my wife's 2015 Buick Encore. The next day I noticed a spill on my driveway (see picture) and wasn't sure if the old battery had done this or the new one that I had purchased. When my wife got home from work we opened the hood up to inspect and sure enough it was the new leaking from the top vent hole also pictured. We went back to Autozone and thinking that the first was faulty they replaced with another new H5DLG. After coming home from work the next day I inspected the battery as a precaution and wouldn't you know it, this one was also leaking. I do have a mechanical background so I began to sense that maybe the alternator on the car was faulty and overamping the battery so I had her take the car to the Buick dealership to have it checked out - the car checked out good. So back to this battery, I think Duralast has a bad product and I will not be replacing this one with another Duralast, I will be going with another brand as I no longer have trust. I'm not looking for compensation, I am merely passing along a bad experience with the Durlast brand.

Country of complaint: United States

Address: Mckinney, Texas

ZIP: 75071

Read full complaint and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
K
K
KevinRG
Jackson, US
Send a message
Aug 25, 2017 2:19 pm EDT

Thanks for the post. I just got one today and I'm going to keep an eye out on it just to see if I suffer the same fate.

ComplaintsBoard
M
1:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Quana Hilt and i was in the Auto Zone store on 116th s halsted Monday evening 11/29/2010 and i purchased an alternator and asked the worker if they can charge my battery for me they gave me a hard about doing that for me they told me to come back in 45 minutes to pick it up so i did that but, when i came back to pick it up they would not give it...

Read full complaint