Menu
CB Dixie Homecrafters

The good, the bad, and the ugly - discover what customers are saying about Dixie Homecrafters

Welcome to our customer reviews and complaints page for Dixie Homecrafters. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Dixie Homecrafters.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Dixie Homecrafters's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Dixie Homecrafters, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Dixie Homecrafters. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
V
5:10 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased 11 triple pane windows from Dixie Homecrafters and 2 of them have completely messed up. They were expensive and the thought of paying to replace something that has a lifetime warranty is ridiculous. I am on a fixed income and not very happy about it. Inside the windows it looks as though something exploded and splattered all over it. Both are on the front of the house and really need to be replaced.

Read full review of Dixie Homecrafters and 5 comments
ComplaintsBoard
S
1:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought windows from Dixie Homecraters with a lifetime warrenty, now that I have a problem thay no longer will honor the lifetime warrenty, Mr. Mike Howell of that Corp. does not even have the courage to get back to customers that spent ten of thousands of dollars on his products... That is whats wrong with America... these prople should be arrested for robbery?

Read full review of Dixie Homecrafters and 30 comments
ComplaintsBoard
W
1:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dixie Homecrafters Sales practices

The company is a fraud on a few fronts and belong in jail. #1: They pretend you have "won" $2500 or $5000 home improvements only to inflate the cost of their projects by this amount before they get to your door to break even. #2: They make claims not based on anything. For example: they claim that their window film saves 40% of your energy bills, when I sat in on a demo from the manufacturer saying it could not be more than 12%. The managers belong in jail.

Read full review of Dixie Homecrafters
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
4:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We signed a contract for replacement windows. After everything was signed, the call to the home office said we needed to add $1440 for some mysterious "caps". Come to find out these caps are just metal tacked on top of your existing outside trimwork. Our job was quoted out for a 2 day installation. It took two weeks. Work crew was constantly being pulled...

Read full review of Dixie Homecrafters

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.