For two & half years I've been dealing with Diamond Enterprises.This past March I found a better company on line www.ADMMedia.com (Adult Dvd Marketplace) they have high quality Adult dvds at affordable prices.I have tried to "Wash my Hands" of Diamond Enterprises but they keep calling me trying to sell me more of their crappy, poor quality dvds & more magazine subscriptions.I recently called my bank & put a stop payment (A Burn Notice) on my Debit card denying the access to my account & they're still calling my house & they refuse to cancell my subscriptions.I'm considering getting a Lawyer & seeking Legal actions against D.E.
Last January 2010, I filed a complaint with the Better Business Bureau regarding this company charging and harrassing me. We resolved it. Tonight 10/26/2010 Diamond Enterprises phoned me which violates our agreement. I told them I am filing a lawsuit. They did not respond. I am very angry. This must be stopped. I am documenting everything with my attorney.
I told them I had no way to pay for the subscription but they said it was okay they could fix that. I have...
I had a call one day and though it was from Playboy, I has ordered a subscription for my husband and there was supposed to be a Playmate DVD that came with it. The person told me that my video was ready to be shipped with only a $3.99 shipping charge, I know that Playboy must sell information because that is hw they had to get my information. About a week later I got an envelope with five XXX rated movies in it, and a $70 charge to my debit account three days later another 5 vidoes and another $70 charge, I got them on the phone both times and they gave me a buch of BS (the guy talked so fast that you couldn't catch half of what he was saying) I told them that I was not to recieve anymore movies. The movies stopped, my hisband got a call almost a month later from a lady wanting him to order magazines with a one time charge of $23.95, and the opportunity to change the magazines anytime during the yearif he decided that he didn't like the magazines that he was getting he got 4 different magazines, mainly sports magazines, we took it out of our checking account then the next month when I went to the ATM to get some cash I noticed that the account was $23.95 lower than it should have been, I went home and asked my husband if he has wothdrawn money and forgot to tell me and of course he siad no. So I called the bank and Lo and Behold the company was Diamond Enterprises for the one time magazine subscription, my husband told the bank that it wasonly supposed to be a one time fee and they told us that we would have to take it up with the company, He called and spoke to Rachel and she told him that it was $23.95 a month and he told her to cancel tha account she assured him that it was cancelled, Next month same story $23.95 out of our vank account, once again he calls Diamond Enterprises and this time speaks to a Stephanie who tells him that she will cancel the account. Then it happens again the next month, my husband froze the account so that nothing can come out of it, and calls the company and gets a recording to leave your number when the person actually calls back it is a man and he gets really nasty with my husband on the phone and tell him that they aren't going to close the account until it is pain in full for the whole year. THen we start getting nasty letters in the mail saying that we owe them over $800 for the magazines. With our bank account frozen we couldn't pay the bills so my husband unfroze it and Diamond started to take money out again. If anybody else has had dealings with this company and figured out how to get them to stop taking money out of your account please let me know. His paycheck and our child support for two kids go derectly into that account so it would be a major pain in the rear to close that account and open a new one not to mntion that everything would be ###ed up for at least a month while the bills would pile up while we try to get everything squared around, you know how it is you turn in all the necessary paperwork and they only deal with it either when they feel like it or the checks come back to them thensit there until somebody decide to look at the paperwork.
One day we started getting these magazines in the mail and had no idea where they came from. About a month after they started coming we got a call from a company called Diamond Enterprises saying that my husband owed them like some $900 and we couldn't figure out why. We never ordered the magazines. Now we have an attorneys office calling us. What do I do? Has anyone had any luck getting out of this.
So, I got this yellow piece of paper in my mail the other day, and I thought it was from my normal magazine subscriptions because I was in fact supposed to get a free DVD from those subscriptions.
I called the number, and from there told me about the free gift, but that I would have to buy the shipping and handling, and I didn't think anything of it so I used my debit card. As soon as I gave it to them, they all of a sudden told me about all this other stuff and that I was a preferred member and I was going to get some magazines. They didn't tell me how much it was, and I told them that I did not want them, so I hung up the phone immediately.
They called me an hour later, trying to get more information out of me, and telling me I was going to get SI, Penthouse, Men's Health, and some others for prices they did not really specify, and I told them no and I hung up again.
Later at my house, I checked my online banking account. I came to realize that I had a bill from Diamond Enterprises for a total amount of $79.80. I have no idea how this amount came about, I thought if anything it would only be the $9.95 they said at the beginning about the shipping and handling price.
I called them and asked to cancel, and they told me to call the customer service number where they were busy and would not pick up their phone ever. From there I called back and asked to talk to their supervisor, Maggie, but said they couldn't do that. So, I called my bank and they are hopefully going to help me out on this, and I complained to the FTC as well.
Is there anything else I can do? Who else is there to call and how do I get out of this company's hands?
This company does not deserve to exist, somebody should make them dissolve and diappear from ever being able to scam people again.
I am writing this report because Diamond Enterprises is a fraudulent company. I don't hear anything from them for quite some time and then they charge me $39.95. I want to sue these jerks.
This company ripped me off, they didn't send me a staement to inform of when my next payment was due. They took $39.95 from my bank account