Darling's Volvo Service Center reviews and complaints
Ripoff
I brought my car Volvo V40 to Bangor (1.5 hours drive from home in Bar Harbor) for service and to check the cause of the light "check engine". They told me they need to change some bulbs and test the car. I paid $523 to make all fixes, including cleaning some "evap valve". When I took the car after the service, there was a new light on the panel. Back at home, I checked: the brake bulbs did not work. I never had this issue before. So, I complained. They told me to take the car to another office, in Ellsworth, to replace the bulb. I had to drive to Ellsworth (40 minuts) and wait, while they would get the bulb from some other place and replace it. Next day, I had the same light "check engine" as before. I looked in the document, they gave me, it said they recommend to change the same "evap valve" they cleaned and the gas tank cap. They did not tell it to me in the dealership. I complained, they said I need to take the car back to Bangor, in dealership again. Back in the dealership, they said, I need to change the same "evap valve" they "cleaned" two days before. I complained, they said: "OK. Now it is working". It turned out, the only problem was the cap on the gas tank. They took another $44 to replace the cap.
it means, for my $523 they made the care worse of than it was before. I had to waste 7 hours of driving to and from dealership and more than 9 hours in the dealership waiting. And the issue was just the cap of the gas tank.
The complaint has been investigated and resolved to the customer’s satisfaction.
Ripoff and Bad Conduct
These guys are scam artists, I took my 95 volvo 850 in after going to VIP for an alignment and because VIP didn't have the part to fix my loose front struts and back bushings I called the Darling Volvo dealership. After talking to the service department I gave them my VIN number and was assured that they would have the parts and so I said if they had the...
Read full review of Darling's Volvo Service Center and 1 commentGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!