Suddenly one day I received a txt msg said I have subscribed the music download service from dada.net, which is 9.99/month. But I HAVE NEVER HEARD OF THIS WEBSITE, and have never used my cell phone to browser this website, neither have I checked this website before on any computers, but the service was there! I called the customer service, and they told I have been in subscription, they now cancel the service at my request but there already been a one month fee, I was shocked, and ask for a refund, they said it will be mailed to me as a check instead of refunding to my cell phone account.
BTW, My carrier is AT&T. That's really disgusting!
I just read my cell phone bill and noticed a 9.99 charge, called AT&T and they told me that it was for a download service that I signed up for online. Went through more statements and found that they have been charging me the last 6 months..duh, what a dope, I need to read my bills. Ive learned now. Just called dada.net (India) I asked when the account was set up and by who? They told me I have had the account since March 2010 "What?" I asked who signed up for it they couldnt tell me, I asked if it had ever been used, they told me "no, never" Hellooo. I asked for a credit and ofcourse they told me no because it is a subscription that "my child, friend, or someone I know, signed up for it with my cell phone #". What a scam! Im so mad, not only at myself for not taking more responsibility but at dada.net. Can someone please start a Class Action Law suit???
Check your cell bill if you see 9.99 charge that you don't know what it is call your cell provider, somehow they can get your cell # ( do not give your cell # online for any reason) and will charge you indefinitely if you don't complain. While you are on the phone with your cell co. ask them make a 3-way call to ask for a refund and to discontinue this charge. I have Verizon service, and I did not sign up for any offer.
This company, without my knowing, without me asking for anything, set up an automatic payment from my Virgin Mobile account to pay themselves $2.50 each week for four times, 8/10/09, 8/17/09, 8/24/09, 8/31/09. I never ordered anything from them! I was told by Virgin Mobil, that they couldn't stop the automatic payments, even though I told them I never asked for anything. VM said that I had to call DADA.NET and ask for a refund. I am going to call, but this is outrageous! This is a SCAM!
Dada.net charged us for a service we did not subscribe for. They made false claims about our "subscription" and conveniently drained our $30 Optus credit on the day of recharge.
How a company is allowed to charge as a 3rd party biller - for nothing - with no signature, no consent is beyond me.
BUYER BEWARE! THIS COMPANY IS A SCAM! Offering a bogus "subscription" with no services rendered.