Cusinart reviews and complaints

Our Cuisinart toaster burst into flames. We were able to unplug and extinguish with minimal damage to our kitchen. We contacted customer service on 10/31/22, 11/4/22 and 11/9/22 and were told each time that corporate handles fire claims. Additionally, they ensured that we would be contacted within 24-48 hours. As of today, 11/15/22 we have not heard from anyone at the corporate office. At this time we are not seeking restitution for the minor damage just a new toaster. We cannot fathom why Cuisinart is not interested in the cause of the fire in their product and not prioritizing this matter.

Poor design of both the coffee maker and carafe

Jpg of written features design shortcoming included in photos below