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CB Contractors and Consultants Cross Country Sears Warranty
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3:51 pm EDT
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Cross Country Sears Warranty Stop auto pay

I have requested back in January 2023 to STOP the auto pay for Sears Warranty coverage and auto pay of monthly fee of $54.30.

EVERY SINGLE TIME we needed servicing we would get someone who came to the house, charged us $75 for coming and never took care of the repair. Sometimes they ordered the part to replace and we never received it, thus never got repaired.

Since January 2023, 4 payments have been made, on 1/10; 2/10; 3/10 and 4/11 of $54.30 each. Please reimburse these amounts since it was supposed to have stopped in January 2023. Thank you.

Country of complaint: United States

Desired outcome: Reimbursement expected.

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2:44 am EDT

Cross Country Sears Warranty home warranty

Back in June I called and cancelled my home warranty service and was told that it would be scheduled for July because I called after the premium had been paid. The policy was not cancelled and on and 8/5/19 I paid a premium of $49.99; the regular premium. Amazingly, on August 14, I was charged $60.23 and again on Sept 5, 19 I was charged a premium. $210.20! REFUND!

Country of complaint: United States

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